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Call & Contact Centers

Dive into the latest tips & best practices for call and contact centers.

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Rating Communication: Healthcare and Phone Calls

For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips....

Apple Updates Call Experience in iOS 16

Apple released iOS 16 on September 12, 2022. Here is a brief overview of the updates to the user call experience. Apple recently released its new iOS 16 for all current model devices. Changes include updates to the notch, photo library, messages,...

Homeowner Scams: Buyer Beware!

Homeownership can be a stressful process, and scammers add to the stress by tricking new homeowners. Learn how to avoid these common scams.

First Orion Named to 2022 Inc. 5000 List

First Orion is excited to be named to the 2022 Inc. 5000 list of fastest-growing companies in the United States! We rank 4,257 overall, number 16 in Arkansas, and number 4 in Little Rock. Seven million businesses applied for the 2022 Inc. 5000...