Get A Demo

Branded Calling for: Dealerships, Manufacturers, Service Centers, Financing, Suppliers,
and Roadside Assistance 

BRANDED CALLING FOR THE AUTOMOTIVE INDUSTRY

Nearly 77% of people said they would view a brand as “more premium” if they identified their brand when calling. Whether customers buy, sell, or protect their automotive investment, provide a more “premium” customer experience with branded calling.

SEND IMPORTANT SERVICE NOTIFICATIONS OR PROMOTE YOUR NEXT BIG SALE WITH BRANDED CALLING

Billing and Payment Notifications

Ensure bills aren’t missed and notify your customers when payments are completed

Sales and Promotions

Inform customers of new vehicle models in stock and upcoming sales events

Online Form Requests

Respond to online form requests with clear call branding and increase your answer rate

Delivery Updates

Notify customers their vehicle is on its way, and inform them if redelivery attempts need to be made 

Service Reminders

Relay important vehicle service reminders for maintenance updates, appointment times, and more 

Rewards Program Outreach

Personalize your communication experience and “wow” your VIP customers 

87% of customers rarely or never answer unknown calls – including yours 

Branded Calling helps you stand out as the premium option and deliver a better customer experience

  • Create unique display names for every number
  • Get in-depth data analytics to understand your calling programs
  • Manage your calls in a single platform
  • Deliver to iOS and Android devices on all major U.S. carrier networks

Fewer call attempts and more efficient operations through branded phone calls

Increased operational efficiency 

25%

Conversion Rate

A prominent auto servicing company called customers to verify price quotes before performing services, but agents weren’t reaching people fast enough. Branded calling helped them to reach customers quickly, leading to happier clients and increased operational efficiency.

Fewer delivery attempts 

18%

Answer Rate

A large retail chain made calls for pre-delivery, delivery, and customer support but had trouble getting customers to answer. By adding branded calling to their outbound calls, the business made fewer calls, which meant fewer delivery attempts. They saw an overall higher answer rate and a lower decline rate. 

More satisfied clients 

60%

Success Rate

Clients that have used branded calling to make customer support calls have seen an increase in happy customers. This results not only in a better customer experience but also in satisfied clients who are more likely to become return customers. 

Learn more about branded calling for the automotive industry

Why Branded Calling is Great for ROI

Why Branded Calling is Great for ROI

Branded calling is a fantastic benefit to businesses in a variety of ways, but one area we’ve touched on but never gone deep into is the positive return on investment, or ROI, that branded phone calls provide. Your ROI is a way of measuring the benefit you receive...

Brand Your Calls: Stop Missing Customers. Start Making Connections.

Brand Your Calls: Stop Missing Customers. Start Making Connections.

Brand Your Calls: Stop Missing Customers. Start Making Connections. Download “Brand Your Calls: Stop Missing Customers. Start Making Connections.” to learn why your customers aren’t answering your calls. See how Branded Communication through INFORM® and ENGAGE® can...