Get A Demo

Branded Calling for: Telehealth, Hospitals, Medical Equipment Suppliers, Pharmacies, and Doctors’ Offices

Branded Calling Solutions for the Healthcare Industry

76% of people say that they ignored/declined a call from a healthcare provider because they didn’t know who was calling. Make certain your patients answer important communication with a branded calling solution.

Transmit vital information and improve call performance

Pre and Post-Appointment Calls

Confirm appointment information and follow-ups

Reminders

Let patients know of upcoming appointments, outstanding bills, or office holiday hours

Deliver Test Results

Notify patients of important test results

Healthcare Financial Services

Work with patients to set up payment plans and work out financial solutions

Refill Prescriptions

Notify patients that their prescriptions are ready to be picked up

Patient Consultations

Call patients about prescriptions, identify gaps in care, and review coverage

94% of patients would answer a branded call from their healthcare provider

Branded calling delivers a better patient experience.

  • Create unique display names for every number
  • Secure your calls with advanced spoof protection
  • Get in-depth data analytics to understand your calling programs
  • Manage all your calls in one platform
  • Deliver to iOS and Android devices on all major U.S. carrier networks

Increase answer rates and boost your CX

Improved sales

21%
Engagement Rate
A medical equipment supplier had trouble getting customers to answer their phones after filling out an online form. Branded calling increased answer rates and boosted their sales.

More appointments scheduled

45%
Conversion Rate
A telehealth business struggled to reach people, even when the patient expected the call. Branded calling increased their engagement and conversion rates, leading to more positive resolutions.

Improved patient service

34%
Decline Rate
A hospital medical system provides a range of health-related services, but couldn’t get patients to answer when they called. With a branded call, patients declined fewer calls, and when they did answer, they were more engaged with the conversation.

Galileo’s branded calls nurture patient experiences with increasing engagement and conversion rates

With INFORM, Galileo’s phone calls went from unknown to unmissable, putting their branding front-and-center on every outbound call.

Learn more about branded calling for the healthcare industry

448 Recruitment and First Orion: Branded Calling That Saves Lives

448 Recruitment and First Orion: Branded Calling That Saves Lives

Every business likes to imagine their work saves lives, but how many can actually back up that claim? 448 Recruitment discovered firsthand that branded calling saves lives – literally. Branded Calling in Action – 448 Recruitment Blood Donations 448 Recruitment...

Rating Communication: Healthcare and Phone Calls

Rating Communication: Healthcare and Phone Calls

For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips. In fact, three in...