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Case Studies
Healthcare: Increased Contact Rate by 34%
A Prescription for Better Results Why Healthcare Providers Need Branded Communication Healthcare is a private and often sensitive subject. It can also be very stressful. Patients want to feel confident in the phone call, especially when it relates to urgent matters,...
Call Center: Increased Call Conversion Rates by 76%
Solutions for Call Centers Why Call and Contact Centers Need Branded Communication Companies outsource their calling programs for many reasons – like helping them save time and have their staff focus on tasks other than managing phone lines. As a trusted resource, you...
Financial Services: Increased Call Engagement Rates by 62%
Build Trusted Connections Why Financial Service Providers Need Branded Communication Scam calls cost consumers nearly $60 BILLION a year! No wonder they’re wary of divulging their information to an unknown caller. A branded phone call lets consumers know the caller is...
Insurance: Increased Phone Call Duration by 36%
Deliver Peace of Mind Why Insurance Providers Need Branded Communication Insurance can be a hot-button issue. It's a necessity for some of the most important aspects of our daily lives, yet it can also be frustrating. With the financial ramifications in mind and often...
Retail: Increased Customer Satisfaction via Phone Call
Brand Reputation Matters Why Retailers need to brand their calls Consumers view a branded call as a superior experience, making retail voice communications a premium opportunity for your sales revenues. Branded calling can make your customers feel valued and it can...
Keno Mobile Car Wash: Increased Call Answer Rates by 92%
Keno cleans up business with First Orion’s ENGAGE branded communication solution Keno is an on-demand, car wash mobile app that sends services directly to a customer’s location. Why Keno needed ENGAGE 42% of Ninja calls were going unanswered, frustrating both drivers...