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Case Studies


Healthcare Case Study: Increased Contact Rate by 34%

Healthcare Case Study: Increased Contact Rate by 34%

A Prescription for Better Results Why Healthcare Providers Need Branded Communication Healthcare is a private and often sensitive subject. It can also be very stressful. Patients want to feel confident in the phone call, especially when it relates to urgent matters,...

Call Center: Increased Call Conversion Rates by 76%

Call Center: Increased Call Conversion Rates by 76%

Solutions for Financial Services Why Financial Service Providers Need Branded Communication For industries that deal with sensitive information like banks, credit unions, and financial services, customers ranked the phone as their #1 preference for communication,...

Financial Services: Increased Call Engagement Rates by 62%

Financial Services: Increased Call Engagement Rates by 62%

Build Trusted Connections Why Financial Service Providers Need Branded Communication Scam calls cost consumers nearly $60 BILLION a year! No wonder they’re wary of divulging their information to an unknown caller. A branded phone call lets consumers know the caller is...

Insurance: Increased Phone Call Duration by 36%

Insurance: Increased Phone Call Duration by 36%

Deliver Peace of Mind Why Insurance Providers Need Branded Communication Insurance can be a hot-button issue. It's a necessity for some of the most important aspects of our daily lives, yet it can also be frustrating. With the financial ramifications in mind and often...

Retail: Increased Customer Satisfaction via Phone Call

Retail: Increased Customer Satisfaction via Phone Call

Brand Reputation Matters Why Retailers need to brand their calls Consumers view a branded call as a superior experience, making retail voice communications a premium opportunity for your sales revenues. Branded calling can make your customers feel valued and it can...

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno cleans up business with First Orion’s branded calling solutions Keno is an on-demand, car wash mobile app that sends services directly to a customer’s location.Increased Answer RateThe Problem Keno’s drivers, or “Ninjas,” need to talk to their clients to announce...