Industry-wide vetting and authentication standards establish secure foundation for branded calling RESTON, Va.— December 13, 2022 —First Orion and...
Communication Protection
Spam vs. Scam: The Key Differences and How to Prevent a Bad Tag
Have you ever had one of your outbound calls tagged as a spam or scam call? Has it cost you valuable connections with your customers, wasted time,...
Eliminate Nearly 100% of Brand Spoofing with INFORM PAIRED
Businesses have enough to worry about without brand spoofing throwing a wrench in their strategy too. Since the inception of VoIP (Voice over...
Reasons Your Business Should Register Its Phone Number
When calls go unanswered, businesses feel the impact. Important messages are lost, consumers miss urgent notifications, and brand loyalty takes a...
Who is “Scam Likely” (And why are they calling me)?
If you're a T-Mobile or a MetroPCS subscriber, chances are you've received one of these calls recently: "Scam Likely." This naming convention...
Can You Hear Me Now? – What Customers Want from Mobile Providers
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they...
What is First Orion’s Approach to Data Privacy and Protection? – Data Privacy Day
With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike....
What is Call Printing? AI Technology from First Orion
When you hear "artificial intelligence," what comes to mind? Many people may think of the Matrix movies or self-driving cars, but artificial...
Press Release: First Orion and NICE CXOne to Collaborate on Digital Call Experience
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First...
Scam Calls and Bad Actors: U.K. Government to Address Call Spoofing from Foreign Numbers
Scam callers are getting more clever, and United Kingdom (U.K.) citizens are fed up. This past summer alone, 45 million consumers were targeted by...