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The 2023 tax season is quickly approaching which means tax preparation services have a lot to do (and to think about) before April 15. In particular...
Financial Services
Who’s Calling: 3 Ways to Improve the Home Buying Experience with Branded Communication
When you’re in the business of buying and selling homes, there are lots of factors to consider that can make the customer experience top-notch for...
Invest In Your Clients: Top Insights into Communication Preferences for Financial Consumers
Your financial service provider of choice, such as a bank or a credit union, isn’t just a place to store your hard-earned cash. Yes, that’s a SUPER...
Press Release: 9 in 10 Say Branded Communication Very or Extremely Important from their Financial Institution
First Orion Financial Services Report Explores Consumer Preference and Experience with Bank Communication Strategies Nearly half of consumers...
Financial Services Market Report: Successfully Connect With Customers
Connecting with financial customers is difficult, and today's global pandemic makes it even more challenging. In this financial services industry...
Financial Consumer Preferences: Survey Shows Customers Favor a Phone Call
Modern banking has shifted almost entirely online. Banking customers can check their balance, transfer funds, replace a lost card or even apply for...
Press Release: New Study Finds 70% of Consumers Would Leave Their Bank For One That Properly Identifies Themselves When Calling
Customer service challenges, preferences and pain points with financial institutions revealed by First Orion survey NORTH LITTLE ROCK, Ark. –...