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Appetizing Communication: Improving the Food Delivery Experience

Appetizing Communication: Improving the Food Delivery Experience

Over the past 2 years, food delivery services have become more popular than ever and are now a mainstay in the dining experience. Everywhere you look now, there’s an app built specifically to deliver food straight to the customer’s door. Food delivery is perfect for a...

How Your Call Log ID Impacts Your Callback Rate

When you miss a call, where is the first place you look to see who called you? If you’re like us, you check the call log on your iPhone or Android device to catch up on any missed calls. But if you don’t recognize the 10-digit number – or even worse, you see an 800 or...

How Your Call Log ID Impacts Your Callback Rate

How Your Call Log ID Impacts Your Callback Rate

When you miss a call, where is the first place you look to see who called you? If you’re like us, you check the call log on your iPhone or Android device to catch up on any missed calls. But if you don’t recognize the 10-digit number – or even worse, you see an 800 or...

First Orion Honored with Inc.’s Best Workplaces 2022

First Orion is thrilled to be named to Inc's Best Workplaces 2022! We're one of five companies in the telecommunications industry and one of five Arkansas-based companies named to the extensive list. Congratulations to the other honorees! "It's an honor to be among...

First Orion Honored with Inc.’s Best Workplaces 2022

First Orion Honored with Inc.’s Best Workplaces 2022

First Orion is thrilled to be named to Inc's Best Workplaces 2022! We're one of five companies in the telecommunications industry and one of five Arkansas-based companies named to the extensive list. Congratulations to the other honorees! "It's an honor to be among...

Putting a Spring in Your Step: April Scam Call Trends

April showers bring May flowers, but scammers are downpouring with their latest call trends. With our April Scam Call Trends Report, we'll keep you safe and dry from the incoming scam storm. In a shocking turn of events, Vehicle Warranty scams have finally been...

Putting a Spring in Your Step: April Scam Call Trends

Putting a Spring in Your Step: April Scam Call Trends

April showers bring May flowers, but scammers are downpouring with their latest call trends. With our April Scam Call Trends Report, we'll keep you safe and dry from the incoming scam storm. In a shocking turn of events, Vehicle Warranty scams have finally been...

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2022 Scam Trends

We dive into the latest scam fads, and how you can ditch the unwanted calls.


A Tale of Two Scams: March Scam Call Trends

A Tale of Two Scams: March Scam Call Trends

Feeling lucky? Scammers sure felt green last month. Forget hunting for four-leaf clovers, with our March Scam Call Trends Report, we look at the latest scam trends and how you can keep luck on your side.   Most Common: Vehicle Warranty … and Health Insurance  While...




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Fear, Loathing, and Filing Taxes: A Perfect Storm for Scammers

April is the cruelest month for many Americans. Coming out of the dead of winter, the tax filing deadline looms and questions linger: Did I withhold enough? Will I have to pay the IRS? What happens if I mess up my paperwork? The United States tax...

Scam Calls Aren’t a Love Language: February Scam Trends

Love wasn’t the only thing in the air last month. Whether you had a hot date or showed yourself some personal appreciation, scammers did what they do best: third-wheeling on you and your mobile phone experience. With our February Scam Call Trends...

Scams from the Crypt: Cryptocurrency Scams

Ever heard of Cryptocurrency? Unless you’ve been living under a rock, it’s become one of the world’s hottest topics. Household names like Bitcoin have been around for a decade or so, while FTX and Coinbase are vying for your investment.   During...

Building Brand Reputation: CNAM vs. INFORM

What do you think shows up on the phone when your company tries to contact customers? Does it include your company’s name?  Does it come up as an anonymous 10-digit number? Or perhaps your call says "Scam Likely." In the latter two scenarios, your...

Make the Call: Retail Communication Trends for Consumers

Retail communication and customer service go hand-in-hand. People want their experiences to be positive and unique – anything less could sway customer sentiment and loyalty to the brand. So what makes a good communications strategy? Knowing and...