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5 Things Every Reseller Should Know About Branded Calling

5 Things Every Reseller Should Know About Branded Calling

We’re sure by now we’ve permanently stamped branded communication into your head with how many times we talk about it. You’re not tired of us yet? Oh well, you’re going to hear more. BUT, class is in session for those new to the branded calling game, whether as a...

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Call & Contact Centers

Dive into the latest tips & best practices for call and contact centers.


10 Call Center Best Practices to Remember in 2022

10 Call Center Best Practices to Remember in 2022

Let’s face it: it can be rough working as a call center agent in 2022. Between irate customers, missed outbound calls, and frustrating conversations that can end without a resolution, call center agents have a tough task making sure the customer experience is...


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Apple Updates Call Experience in iOS 16

Apple released iOS 16 on September 12, 2022. Here is a brief overview of the updates to the user call experience. Apple recently released its new iOS 16 for all current model devices. Changes include updates to the notch, photo library, messages,...

Homeowner Scams: Buyer Beware!

Homeownership can be a stressful process, and scammers add to the stress by tricking new homeowners. Learn how to avoid these common scams.

First Orion Named to 2022 Inc. 5000 List

First Orion is excited to be named to the 2022 Inc. 5000 list of fastest-growing companies in the United States! We rank 4,257 overall, number 16 in Arkansas, and number 4 in Little Rock. Seven million businesses applied for the 2022 Inc. 5000...