Why use inform® BRANDED CALLING?

9 in 10 people said they don’t answer calls from numbers they don’t recognize.

INFORM® gives businesses of any size the power to customize their outbound call displays so customers feel confident in answering the phone.

Smiling woman in blue blazer speaking on phone with an incoming call for flight confirmation.

INFORM® BRANDED
CALLING Plans

Choose a plan below or work with our sales team to find the best plan for your needs.

Choose the plan that fits your business

Join the top 1% of businesses that connect with their customers through branded calling. Build trust, increase answer rates, and grow your business with every call.

Instant credibility

Your business name appears before they answer.

Higher answer rates

Customers are far more likely to answer a branded call than an unknown number.

Simple, predictable pricing

Flat monthly pricing — no setup fees, no surprises. Pick the plan that fits your volume.

Select your monthly call volume:

1,000 Branded Calls/mo.

$240

/mo.

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4 branded display names for up to 18 phone numbers

INFORM's Advanced Analytics

Get Started

250 Branded Calls/mo.

$31

/mo.

1 branded name & 6 phones

INFORM's Standard Analytics

Get 250 Branded Calls

Selected Plan

500 Branded Calls/mo.

$52

/mo.

Up to 2 branded names & 8 phones

INFORM's Standard Analytics

Get 500 Branded Calls

Selected Plan

High-Volume Annual Pricing (20,000+ calls/month)

Transparent, usage-based pricing. Your rate decreases automatically as call volume grows.

Lower rates as volume grows

Billed monthly on actual usage

Annual agreement, flexible usage

$1,200/mo.

Starting price • Includes first 20,000 calls

Get Started with Annual Plan

You'll review and accept the annual agreement before continuing

Calculate Your Monthly Cost

Enter Call Volume

calls

Enter volume of 20,000 or more calls

Your Pricing Tier:

Tier 2 · $0.0550/call

Estimated Monthly Cost:

$2,750

Calculated for:

50,000 calls/month

Additional taxes and fees may apply

Volume pricing Tiers

Call Volume

Rate

1 – 20,000

Current

Included

20,001 – 25,000

Current

$0.0600

25,001 - 50,000

Current

$0.0550

50,001 – 200,000

Current

$0.0450

200,001 – 500,000

Current

$0.0400

500,001 +

Current

$0.0350

** Calls are billed per tier, not retroactively.

Need more than 500,000 calls / month?
Inform® for Enterprise

Get in touch with our sales team to explore our enterprise offering.

The Trusted Partner to 16,000+ businesses, including Fortune 500 companies

Regal
Avant
448 Connect
Contact Center Compliance
Balboa
448 Recruitment
Southwest Airlines
Sundae
Dynamic Capital
Galileo
Glia
Pacific Debt Relief
Zofeur
US Renal Care
Intelisys
PacificEast
Vodafone
Transunion
T-Mobile

Display Your Brand On Every Call

In the words of our customers

“Our contact rates are slightly down by 1.5% to 2%, but revenue per attempt has increased 15% to 40% depending on the brand that we’re calling about.”

Senior Director, Call Center Operations, online marketing firm

“We were talking with our CEO and showed him a branded call experience from First Orion, and everybody on the executive leadership team thought it was awesome. It just clicked with them that we need this because nobody picks up the phone anymore if they don’t know who’s calling.”

Senior Manager, product management and post-purchase experience

“If someone misses their delivery, it costs us $100 to revisit your house to redeliver an appliance. We do from 5 to 8 million appliance deliveries a year, so these numbers are significant.”

Retail Product Manager, delivery notification industry

“By branding our calls, we confirm the authenticity of our call for our members which paves the way for more meaningful and constructive conversations. We’re excited to be early adopters of this technology and provide an enhanced relationship for our 150,000 members.”

Rodney Showmar, President and Chief Executive Officer, AFCU

“First Orion’s branded calling solution is innovative technology that empowers enterprises to restore their customers’ confidence in phone calls. We are excited to continue to help our partners leverage our CX practice by giving them the improved ability to address the growing demand for better calling experiences.”

Paul Constantine, SVP of Supplier Services, Intelisys

* INFORM® plans less than 20,000 calls per month are billed monthly via credit card or bank account and can be canceled or upgraded at anytime. INFORM® plans greater than 20,000 calls per month require an annual agreement. All INFORM® branded calls display on all major networks.
** A $1,200 monthly minimum charge applies on plans of 20K+ beginning with the first full billing cycle. If services begin after the first day of a calendar month, the initial invoice will include usage-based charges only; the monthly minimum will apply starting with the first full billing cycle.