Branded Communication
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Ebooks & Reports
Reseller’s Guide to Branded Communication
The Reseller’s Guide to Branded Communication: A complete roadmap to increased growth, happier clients, and new revenue opportunities Thinking about a partnership with First Orion, or just looking for more insight into how a partnership works? Download “The Reseller’s...
Prescribed Communication: 2022 Healthcare Consumer Communication Report
Method In August 2022, First Orion surveyed more than 2,000 U.S. mobile phone subscribers about their communication preferences with their healthcare providers. Survey respondents were split nearly even between males and females, with less than 1% preferring to...
Brand Your Calls: Stop Missing Customers. Start Making Connections.
Brand Your Calls: Stop Missing Customers. Start Making Connections. Download “Brand Your Calls: Stop Missing Customers. Start Making Connections.” to learn why your customers aren’t answering your calls. See how Branded Communication through INFORM® and ENGAGE® can...
Case Studies
Healthcare Case Study: Increased Contact Rate by 34%
A Prescription for Better Results Why Healthcare Providers Need Branded Communication Healthcare is a private and often sensitive subject. It can also be very stressful. Patients want to feel confident in the phone call, especially when it relates to urgent matters,...
Call Center: Increased Call Conversion Rates by 76%
Solutions for Call Centers Why Call and Contact Centers Need Branded Communication Companies outsource their calling programs for many reasons – like helping them save time and have their staff focus on tasks other than managing phone lines. As a trusted resource, you...
Financial Services: Increased Call Engagement Rates by 62%
Build Trusted Connections Why Financial Service Providers Need Branded Communication Scam calls cost consumers nearly $60 BILLION a year! No wonder they’re wary of divulging their information to an unknown caller. A branded phone call lets consumers know the caller is...
Blog
448 Recruitment and First Orion: Branded Calling That Saves Lives
Every business likes to imagine their work saves lives, but how many can actually back up that claim? 448 Recruitment discovered firsthand that branded calling saves lives – literally. Branded Calling in Action – 448 Recruitment Blood Donations 448 Recruitment...
Which Branded Calling Partnership Is Right for You?
Finding the right partnership with First Orion isn’t difficult; it’s actually quite the opposite, thanks to the convenient and straightforward options we offer businesses. Partnerships come in all shapes and sizes, but we’ve narrowed our options to three key...
Branded Calling Myths Debunked: The Truth Behind the Phone Call
Left and right, our company hears negatives toward phone calls. “No one likes phone calls anymore,” or “Does your solution even do anything?” Well, we’re here to set the record straight! So put down your hater-ade and listen up. There are many myths in the branded...
Infographics
5 Game-Changing Reasons to Join the Partner Prime Program
Have you considered joining the Partner Prime Program but haven’t decided whether your business is a good fit? Here’s the good news: branded calling is for everyone! Studies show that answer rates are steadily dropping, and 87% of people admit they won’t answer a call...
Hungry for Phone Calls: Insights Into Food Delivery Customer Preferences
Everyone likes food. Who doesn’t? Everywhere you look, there are restaurants, drive-thrus, and apps on your phone to get whatever food you’re hankering for. And people certainly have food delivery preferences when it comes to their purchases. Mobile delivery has...
Invest In Your Clients: Top Insights into Communication Preferences for Financial Consumers
Your financial service provider of choice, such as a bank or a credit union, isn’t just a place to store your hard-earned cash. Yes, that’s a SUPER important function, but those institutions offer so much more, like loans, savings accounts, and small business grants....
Webinars & Videos
Clients See 498% ROI Increase Using INFORM
Watch the On-Demand Webinar: INFORM TEI Report Interested in how INFORM can help your business? Fill out the form below and we'll be in contact with you soon. INFORM for Businesses At First Orion, we know how well our Branded Communication Solutions work for...
How New Technology Can Enhance Customer Experience
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Future of Digital Customer Experience Webinar
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Press Releases
First Orion Expands Accessibility for Branded Calling Through Amazon Connect Integration
INFORM® Paired is the first branded calling and advanced brand spoof mitigation solution available to Amazon Connect users via the AWS Partner Network NORTH LITTLE ROCK, Ark., Feb. 21 – First Orion, the leading provider of branded communication solutions for...
Ytel Partners with First Orion to Provide Branded Calling to Enterprises
Leading CCaaS provider now offers its clients the ability to increase call engagement rates and improve customer experience through branded calling NORTH LITTLE ROCK, Ark., Feb. 14, 2023 — First Orion, the leading provider of branded communication solutions for...
First Orion and Hiya Join Neustar and TNS to Unify Enterprise Call Vetting and Authentication Practices Across Largest Mobile Carriers
Industry-wide vetting and authentication standards establish secure foundation for branded calling RESTON, Va.— December 13, 2022 — First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership...