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Ebooks & Reports

2023 Branded Calling Trends Report

2023 Branded Calling Trends Report

What’s Trending? Discover the 2023 Branded Calling Trends Report - Investigating Key Growth Across Five Major Industries It’s been a big year for branded calling. 2023 saw a 67% year-over-year increase in the number of branded calls placed by businesses using First...

A 5-Star Call Experience: 2023 Hospitality Communication Report

A 5-Star Call Experience: 2023 Hospitality Communication Report

Despite a sharp decline in travelers over the past few years due to the global pandemic, travel rates are slowly returning to pre-COVID levels, and people are looking to get out and about again. This is the time for hospitality businesses to focus on providing more...

2023 Call Contact Center Guide To Branded Communication

2023 Call Contact Center Guide To Branded Communication

The Call and Contact Center Guide to Branded Communication: Everything you need to know to create lasting customer connections Call and contact centers have difficulty getting people to pick up the phone; it’s even harder when they’re calling from an unknown number....

Blog

INFORM with Logo: The Next Step in Verified Outbound Communication

INFORM with Logo: The Next Step in Verified Outbound Communication

First Orion has long held a vision of delivering a logo over the network, and we are excited to introduce INFORM® with Logo, a revolutionary feature in our INFORM product suite. This network-based solution enhances brand trust and ensures communication clarity without...

Infographics

Branded Calling Takes Your Customer Experience to New Heights

Branded Calling Takes Your Customer Experience to New Heights

Does your business stand out from the competition? You may THINK you do – but how is your customer experience compared to other hospitality companies? Hospitality businesses, like airlines, hotels, and cruises, tend to claim the same things: the BEST deals, the BEST...

INFORM® – The CCaaS Differentiator

INFORM® – The CCaaS Differentiator

Have you ever wondered why your calls aren't getting answered? Is it because customers don't want a phone call? Nope. Most people, especially financial customers, prefer a phone call over other methods of communication.  But most people view an unknown number as...

5 Game-Changing Reasons to Join the First Orion Partner Program

5 Game-Changing Reasons to Join the First Orion Partner Program

Have you considered joining the Partner Prime Program but haven’t decided whether your business is a good fit? Here’s the good news: branded calling is for everyone! Studies show that answer rates are steadily dropping, and 87% of people admit they won’t answer a call...

Webinars & Videos

Clients See 498% ROI Increase Using INFORM

Clients See 498% ROI Increase Using INFORM

Watch the On-Demand Webinar: INFORM TEI Report   Interested in how INFORM can help your business? Fill out the form below and we'll be in contact with you soon. INFORM for Businesses At First Orion, we know how well our Branded Communication Solutions work for...

Press Releases