Are you an Amazon Connect user? Good news! First Orion’s branded calling technology is now available through an Amazon Connect integration, bringing INFORM® Branded Text Display and the INFORM Paired feature to Amazon Connect users via the AWS Partner Network. Amazon...
Branded communication provider now helps more than 1K enterprises improve customer experience through branded calling NORTH LITTLE ROCK, Ark., Dec. 6, 2022 — First Orion, the leading provider of branded communication solutions for businesses, today announces...
Businesses have enough to worry about without brand spoofing throwing a wrench in their strategy too. Since the inception of VoIP (Voice over Internet Protocol) technology, it has been pretty easy for bad actors to spoof or deliver false caller information to...
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a well-built rapport (we...
With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike. However, millions of people are unaware of just how much personal data is out there to the rest of the world. And it’s...