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The importance of fast, clear communication in the healthcare industry cannot be overstated. When vital test results need to be relayed to patients...
Customer Experience
First Orion’s Remarkable Year: 2023 Highlights and Achievements
This year was a landmark year in the history of First Orion. From the greatest number of treated calls ever placed by our clients in a year to new...
Budgeting for the New Year with Branded Calling
Q4 is rapidly coming to a close, and all of the opportunities – and risks – associated with the new year are almost here. Is your budget finalized,...
First Orion Joins the Mobile Ecosystem Forum to Advance Branded Calling Solutions Globally
First Orion is proud to announce our recent inclusion into the Mobile Ecosystem Forum – MEF – to advance the cause of branded calling to a global...
Why Branded Calling is Great for ROI
Branded calling is a fantastic benefit to businesses in a variety of ways, but one area we’ve touched on but never gone deep into is the positive...
Why Phone Calls Are Still Relevant, and How They Can Benefit Your Business
Updated on Oct. 11, 2023 Everywhere you turn, it seems like bad actors are trying their darndest to make the phone experience worse. From scam calls...
First Orion Ushers in New Era of Outbound Call Spoof Protection with Launch of SENTRY
New enterprise spoof and fraud prevention solution ensures illegal spoof attempts are blocked before the call reaches the end user’s device NORTH...
New iOS 17 Release – What It Means For Your Branded Calls
Another year, another iOS release. It seems like Tim and the gang are always cooking up something new over at Apple HQ. We previously talked about...
Brand Loyalty: Cracking the Customer Retention Code
We’ve discussed brand consistency and how maintaining consistent branding across all channels can boost your credibility and establish recognition....
Brand Consistency: Why It Matters and How to Achieve It
Coca-Cola®, Starbucks®, McDonald's®, Nike® – what do these four big-name brands have in common (besides billions of dollars in annual revenue)? They...