The relationship between customer and company is crucial for the success of your business. Struggling to reach your customers? There’s a solution...
Customer Experience
Improve Your Retail Customer Experience During the Holiday Shopping Season
With the holiday shopping season ramping up, retailers face plenty of problems. Besides the obvious – staff shortages, shoplifting, and competitive...
How Branded Communication Can Blend into Your Total Experience Strategy
Businesses are always looking for fresh ways to market to their clients and increase their KPIs through new and better experiences. By now, you’ve...
Rating Communication: Healthcare and Phone Calls
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online...
Steering Your Calls: Improving Customer Experience in the Auto Insurance Industry
Phone calls are integral to the success of your insurance business. In addition to a strong website and solid social media presence, the key to...
Hungry for Phone Calls: Communication Preferences for Food Delivery Drivers and Customers
Everyone likes food. Who doesn’t? Everywhere you look, there are restaurants, drive-thrus, and apps on your phone to get whatever food you’re...
Who’s Calling: 3 Ways to Improve the Home Buying Experience with Branded Communication
When you’re in the business of buying and selling homes, there are lots of factors to consider that can make the customer experience top-notch for...
Invest In Your Clients: Top Insights into Communication Preferences for Financial Consumers
Your financial service provider of choice, such as a bank or a credit union, isn’t just a place to store your hard-earned cash. Yes, that’s a SUPER...
Clients See 498% ROI Increase Using INFORM
Watch the On-Demand Webinar: INFORM TEI Report Interested in how INFORM can help your business? Fill out the form below and we'll be in...
What is Number Spoofing?
Do you receive a bunch of calls from unknown numbers with your area code? You’re not alone. Calls from spoofed numbers have skyrocketed over the...