Deliver the Ultimate in Scam Prevention

68% of mobile users would switch carriers for better scam prevention. First Orion provides leading in-network scam protection solutions for carriers and contact centers.

what is scam likely and how to avoid it with communication protection
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what is scam likely and how to avoid it with communication protection
before and after first orion's communication protection

 

Advantages of

Communication Protection

Exceptional call protection is about identifying good calls, as well as the bad calls, and looking at more than just the calling number. The formula for success boils down to three factors: data, domain expertise, and predictive modeling.

That is the First Orion advantage.

Data

It goes beyond just a blocklist solution. The advantage of combining feature enhancements, digital security, honeypot solutions, and rich data sources is the ultimate game changer.

Domain expertise

We have a diverse, data-curious team of data and domain experts. Our team has technical, business, and industry knowledge of advanced modeling, telecom, and ever-evolving scam tactics.

Predictive modeling

Our predictive modeling is a dynamic solution that includes sophisticated heuristic models and machine-learning applications to continuously deliver higher levels of call protection - benefiting both service providers and subscribers.

scam prevention and communication protection for mobile carriers

Data-Driven

Scam Prevention

Call protection takes more than using blocklist techniques on the calling number. We combine feature enhancements, digital security, honeypot solutions, and rich data sources, plus advanced, real-time data analytics. We identify the bad callers so your customers feel good about accepting a call.

100

Billion

calls analyzed annually

19

Billion

scam calls labeled yearly

stir shaken compliant communication protection solutions

STIR/SHAKEN and Beyond

Our Commitment to Scam Protection

First to market with a STIR/SHAKEN implementation for a Tier 1 U.S. Carrier, our holistic solution meets compliance standards while integrated with our first-in-class scam protection solution. Using our solution, carriers are able to protect consumers from illegal spoofing.

Check out The Ultimate Guide to STIR/SHAKEN for more information.

stir shaken compliant communication protection solutions
communication protection solutions from first orion

Communication Protection Packages

The Right Solutions Tailored To Your Needs

First Orion offers multiple protection packages for carriers and contact centers. Our SaaS, scalable delivery includes:

  • Direct, in-network integrations
  • Integrations into Apps via SDK
  • Real-time APIs
  • Leverage our data and business intelligence to build your own
Choose the right scam protection solutions to suit your business needs.

Business Vetting

Comprehensive Vetting Security to Keep the Bad Guys Out

First Orion Communication Protection is driven by our centralized technology platform, the Digital Communication Exchange. Before any business can enter the Exchange, First Orion performs comprehensive vetting to ensure business’ phone numbers are properly assigned and keep bad actors out. Then, we perform ongoing fraud prevention and mitigation to ensure they stay out.

Make a More Secure Connection

Tell us more about your scam protection needs, and we’ll show you how Communication Protection can work for you.

Get Started

Resources

Can You Hear Me Now? – What Customers Want from Mobile Providers

Can You Hear Me Now? – What Customers Want from Mobile Providers

For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a well-built rapport (we...