Deliver the Ultimate in Scam Prevention
68% of mobile users would switch carriers for better scam prevention. First Orion provides leading in-network scam protection solutions for carriers and contact centers.
Exceptional call protection is about identifying good calls, as well as the bad calls, and looking at more than just the calling number. The formula for success boils down to three factors: data, domain expertise, and predictive modeling.
That is the First Orion advantage.
It goes beyond just a blocklist solution. The advantage of combining feature enhancements, digital security, honeypot solutions, and rich data sources is the ultimate game changer.
We have a diverse, data-curious team of data and domain experts. Our team has technical, business, and industry knowledge of advanced modeling, telecom, and ever-evolving scam tactics.
Our predictive modeling is a dynamic solution that includes sophisticated heuristic models and machine-learning applications to continuously deliver higher levels of call protection - benefiting both service providers and subscribers.
Call protection takes more than using blocklist techniques on the calling number. We combine feature enhancements, digital security, honeypot solutions, and rich data sources, plus advanced, real-time data analytics. We identify the bad callers so your customers feel good about accepting a call.
calls analyzed annually
scam calls labeled yearly
STIR/SHAKEN and Beyond
Our Commitment to Scam Protection
First to market with a STIR/SHAKEN implementation for a Tier 1 U.S. Carrier, our holistic solution meets compliance standards while integrated with our first-in-class scam protection solution. Using our solution, carriers are able to protect consumers from illegal spoofing.
Check out The Ultimate Guide to STIR/SHAKEN for more information.
Communication Protection Packages
The Right Solutions Tailored To Your Needs
First Orion offers multiple protection packages for carriers and contact centers. Our SaaS, scalable delivery includes:
- Direct, in-network integrations
- Integrations into Apps via SDK
- Real-time APIs
- Leverage our data and business intelligence to build your own
Comprehensive Vetting Security to Keep the Bad Guys Out
First Orion Communication Protection is driven by our centralized technology platform, the Digital Communication Exchange. Before any business can enter the Exchange, First Orion performs comprehensive vetting to ensure business’ phone numbers are properly assigned and keep bad actors out. Then, we perform ongoing fraud prevention and mitigation to ensure they stay out.
Can You Hear Me Now? – What Customers Want from Mobile Providers
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a well-built rapport (we...
Press Release: First Orion and Neustar Partner to Speed Adoption of Branded Calling and STIR/SHAKEN Call Authentication
Collaboration provides enterprises with a unified solution to get calls answered―and protect consumers from fraud NORTH LITTLE ROCK, Ark. and RESTON, Va. — January 25, 2022 — First Orion, a leading provider of communication protection and branded communication...
STIR/SHAKEN: What it Means for Your Business
STIR/SHAKEN and What it Means for Your Business You May Also Like