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If you're a T-Mobile or a MetroPCS subscriber, chances are you've received one of these calls recently: "Scam Likely." This naming convention appears on incoming calls, rather than random numbers unknown to you. Seeing it pop up on the screen makes one hesitant to...
With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike. However, millions of people are unaware of just how much personal data is out there to the rest of the world. And it's often a...
In a world where scam calls run rampant and extended car warranties are plentiful, it may seem the phone call is becoming obsolete; fortunately for everyone - including businesses - the phone call isn’t dead. (Nearly) Everyone has a Mobile Phone In the United...
Companies - how do you connect with your customers? You're probably thinking about emails, digital and print ads, and other forms of communication. But a lot of businesses underestimate the power of the phone call. The Buyer's Journey Believe it or not, people want to...
The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
Companies know this reality all too well: You place a call to a customer, and you can’t get through. Perhaps you leave a voicemail, hoping the customer calls back, or try calling again hoping for an answer the second (or third) time around. It can be an enormous waste...
Unwanted calls are a major nuisance in Brazil, according to a recent survey sponsored by First Orion. Mobile Time, a news site specializing in the coverage of the mobile industry, and Opinion Box recently completed an extensive survey of Brazilian mobile phone users....
The STIR/SHAKEN deadline has passed. Here's your ultimate guide to STIR/SHAKEN - a one-stop-shop for all of our content around this important topic. Scam Calls: The STIR/SHAKEN Deadline Has Come and Gone … Now What? Published August 19, 2021 Illegal robocalls ended on...
Illegal robocalls ended on June 30th thanks to STIR/SHAKEN. Sure … if only it were that simple. Here’s what happened on June 30, why scam calls are still happening, and what the future holds for call protection. So What DID Happen on June 30th? While we know many of...
How important is the phone call to your business? In today’s ever-evolving, digital world, the phone call is just as necessary as it ever was (thanks, Alexander Graham Bell!). People need meaningful connections, and some brands have been incredibly successful in...
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