Press Releases


First Orion Honored with 2021 Contact Center Technology Award

First Orion Honored with 2021 Contact Center Technology Award

First Orion is excited to be a recipient of CUSTOMER magazine’s 16th Annual Contact Center Technology Awards! We also extend our congratulations to the other 17 honorees. The winners, which included our Branded Call Enhancement solutions, were chosen “on the basis of...

Press Release: Insurance Confusion Leads to a Risky Game of Phone Tag

Press Release: Insurance Confusion Leads to a Risky Game of Phone Tag

First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication  NORTH LITTLE ROCK, Ark. – February 4, 2021 – Between healthcare open enrollment, offers for...

Americans Fell Victim to Mobile Phone Scams 270% More Often in 2020

Americans Fell Victim to Mobile Phone Scams 270% More Often in 2020

First Orion survey found that the most successful scam calls this year were related to the COVID-19 pandemic NORTH LITTLE ROCK, Ark.,—December 17, 2020 -- First Orion, a leading provider of communication transparency solutions, today announced the results of its...