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Branded Calling for: Life, Health, Home, and Auto

Branded Calling Solutions for the Insurance Industry

75% of policyholders ignored a call from their insurance provider because they didn’t recognize the number. Give people peace of mind – secure information and providing top-tier customer services through INFORM®, our branded calling solution.

Reach Members Easier And Secure Their Trust

Customer Retention/Renewal

Connect with policyholders when discussing policy renewal

Application Processing

Notify customers quickly when their applications are available, approved, or pending

New Clients/Sales

Reach new prospects with ease

Cross-Sell and Upsell

Increase sales by connecting faster for cross-selling and upselling opportunities

Claims Adjusting and Scheduling

Enhance the call experience and increase agent productivity

Online Form Follow-up

Response to online form requests for quotes or policy changes

Nearly 60% Of People Missed A Callback Because They Didn’t Recognize The Caller

Branded calling delivers a secure, reliable policyholder experience.

  • Create unique display names for every number
  • Secure your calls with advanced spoof protection
  • Get in-depth data analytics to understand your calling programs
  • Manage your calls in a single platform
  • Deliver to iOS and Android devices on all major U.S. carrier networks

Increase Sales And Boost Customer Experience

Increased sales, happier policyholders

67%

Conversion Rate

A top-rate life insurance provider struggled to get prospects to answer. With Branded Calling, the insurance provider saw both answer and conversion rates soar, resulting in more first payments, net new income, and happier members.

Improved policies sold with less time

30%

Policies Sold (first 30 days)

An online insurance platform provides multiple types of insurance through online web forms. Despite requesting calls, prospects were not engaging or buying policies. With Branded Calling, customers were ready to talk, increasing the number of policies sold.

Better form-to-call responses

69%

Engagement Rate

A high-risk property insurance provider for high-risk properties struggled to connect with prospects who filled out online forms. Branded Calling reduced the number of call attempts needed to reach a policyholder, and lifted their engagement and long call duration rates.

Assurance Increases Policies Sold With Branded Calls

Assurance, a top-tier online insurance platform, provides multiple policy types to customers. Potential customers can use form-to-call requests to receive more information. By adopting branded communication, they increased their engagement rate and sold more policies in the first 30 days.

Learn more about branded calling for the insurance industry

What is Branded Calling for Insurance?

What is Branded Calling for Insurance?

The unanswered call dilemma affects all industries; we’ve covered that. Insurance: The final frontier. The convergence of home, auto, life, and health, all in one. Agencies rely on their calls being answered, especially when providing so many important options. And...

Full (Call) Coverage – 2022 Insurance Communication Report

Full (Call) Coverage – 2022 Insurance Communication Report

Insurance is a hot-button issue. It’s a necessity for some of the most important aspects in our daily lives, yet it can also be frustrating. Think about it: there are policies for just about everything (it seems). Healthcare, dental, home ownership, home renters, life...