What is First Orion’s Approach to Data Privacy and Protection? – Data Privacy Day

With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike. However, millions of people are unaware of just how much personal data is out there to the rest of the world. And it’s often a click away from exposure.

January 28th is Data Privacy Day, an international event created to raise awareness and promote data privacy protection for all. By highlighting this day, consumers and businesses can better understand and use this information to control their data disclosure. They can also take steps to improve their data security.

At First Orion, securing and protecting data is at the center of everything we do. It’s not something we think about just once a year.

Just One Day for Data Privacy?

According to the Pew Research Center, 79% of U.S. adults report being concerned about the way their data is being used by companies. With that in mind, shouldn’t Data Privacy Day be celebrated every day? At First Orion, it’s just that! We believe that data protection is vital, 365 days a year.

All kinds of data comes through to First Orion – whether it’s personal, business, or client data. We use this information to detect potential scams and protect people and businesses.

But what does scam protection have to do with protecting the privacy of consumer data? 

Data Protection at First Orion

“One thing scammers do when they get you on the phone, is misuse the data you’ve given them. So by stopping the interaction by scammers entirely, First Orion is protecting the people and their personal data from being misused.” – Susan Nichols, General Counsel 

First Orion works hard to prevent personal information from getting into the wrong hands. Here are a few reasons we are one of the leaders in branded communication and protection: 

• We have comprehensive internal policies and procedures in data security to follow 
• All employees go through extensive privacy and security training 
• System monitoring is a regular occurrence to make sure everything is secure
• Various hashing and encryption methods are used to protect client data
• Processed data is classified and filed based on sensitivity to ensure a high level of protection
• We are certified under ISO 27001 security standards
• We only use data the client has authorized us to use

Data protection every day helps keep the scammers away.

What’s Next for Data Privacy

This year has already taken a toll on the rest of the world, don’t let your private data take a hit, too.

Our communications protection solutions work hard to use the data we’re allowed and equip providers with the proper tools they need to protect consumers. When a person gets a call, they have better insights to a potential scammer on the other line – and can choose whether to answer or block the call entirely.

Additionally, we offer branded calling services, which allows businesses to send their information to a customer – like a name, logo and reason for calling. This gives consumers no reason to doubt who’s on the other end of the phone. When a customer feels confident in the call, they can feel secure with sharing their personal information.

Everyday is Data Privacy Day

“At the end of the day, data is a part of everything we do.” 

The reality is that data is everywhere and protecting it is a crucial. Don’t make the mistake of releasing confidential or personal information to just anyone.  That’s why security and protecting our customers’ data is a top priority with First Orion.  

Want to hear more? Watch Susan Nichols in this short video on data privacy:  

First Orion provides forward-thinking scam, fraud and spoof defense calling solutions. Request a demo today at firstorion.com/demo and give customers a reason to trust their phones again.