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On draft night, the Baltimore Orioles call to their top pick went unanswered. Branded calling could have made a huge difference. Imagine getting the...
Branded Communication
Is Branded Calling the New Retail Reputation Standard?
Brand reputation matters and the COVID-19 pandemic has forever changed the landscape of consumer shopping behaviors. As brick-and-mortar stores...
Business Make or Break: The Phone Call (New Consumer Data)
Over the course of the COVID-19 pandemic, we've learned a lot - particularly regarding supply and demand, the need (and how) to shift business...
Infographic: Missing Important Calls
People don't like to answer calls from numbers they don't recognize - call it the fear of the unknown. Still, when these calls go unanswered during...
Study Shows Consumers Demand More Modern and Flexible Communication Choices with Businesses
We were curious about how Americans want to communicate with brands. Do people want to talk by phone, or do they prefer messaging? It turns out...
First Orion to Help Essential Businesses and Service Providers Deliver Critical Calls to US Consumers During Coronavirus Pandemic
People may be physically social distancing right now - but over the phone, it’s far from business as usual. Essential businesses and service...
First Orion Predicts Verified and Branded Calls Will be the Only Business Calls Consumers Answer by 2020
First Orion Launches Engage, Enabling Customers To Know Who Is Calling and Why Before Answering LITTLE ROCK, Ark. February 19, 2019 – First Orion,...
Increase Answer Rates With First Orion Engage: Branded Calling
The relationship between brands and customers has changed drastically in the last five years. Consumers are more engaged with brands and demanding...
First Orion Showcases Engage at Customer Service Summit
Last week, brands and innovative partners came together for the Incite Group's Customer Service Summit in Brooklyn, NY. First Orion had the...
Get Your Calls Answered with Engage™
84% of calls go unanswered. Yeah, you read that right. In just one year, consumers and businesses have received over 100 BILLION known scam calls,...