With the looming STIR/SHAKEN deadline on the horizon, businesses, carriers, and contact centers are all looking to get their operations in order. Now that the Federal Communications Commission (FCC) has…
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The STIR/SHAKEN deadline is rapidly approaching – and the FCC will require phone companies to do their part in the fight against robocalls. The Federal Communications Commission (FCC) recently announced that filings…
Last month, the FCC took a strong stance against robocalls, fining two Texas-based telemarketers $225 million for illegally spoofing automated sales phone calls (better known as robocalls) in 2019. So…
First Orion powers the Boost Call Screener solution, which identifies unknown, spam and unwanted callers for Boost Mobile subscribers NORTH LITTLE ROCK, Ark. – April 7, 2021 – Today, First…
First Orion survey reveals that while nearly half of consumers have received an increase in calls from retail businesses since the beginning of the pandemic, 84% ignore unidentified phone calls…
Whether we realize it yet or not – the COVID-19 pandemic has forever changed the landscape of consumer shopping behaviors. As brick-and-mortar stores adapted their practices for social distancing, consumers…
For years, businesses have dealt with their legitimate calls being ignored or confused with spam, while consumers have been the recipients of millions of illegal and unwanted calls. To combat…
First Orion is excited to announce an all-new Privacy Star experience! PrivacyStar is a FREE app for iPhone and Android that helps tag, block, and stop scam calls for good….
First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication NORTH…
There are plenty of reasons why a consumer might get a phone call from one of their insurance providers – but according to our latest survey results, the phone call…