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Customer Trust is Everything in Business Voice Communication

Customer Trust is Everything in Business Voice Communication

By Kevin McKenna First Orion Chief Sales and Client Officer I speak with business leaders every day, and they can agree on one thing: it's harder than ever to get customers to pick up the phone.   With over 50 billion robocalls1 in 2024, consumers are overwhelmed and,...

Branded Calling FAQs

Branded Calling FAQs

Business owners: If your customers don’t recognize your number, they likely won't answer. It’s frustrating and costs your...

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Branded Calling FAQs

What is Branded Calling? First Orion answers these questions and more most asked questions.

What the FCC’s Focus on Robocalls Means for Businesses

With the FCC focusing on robocalls, even legitimate business calls risk being flagged as spam. Follow call behavior best practices and use First Orion’s number registration and authentication to protect your calls and maintain customer trust.

Protecting Brand Trust in the Age of Scams

Scam calls are eroding customer trust and brand reputation. Nesia Dotson, First Orion Associate Director of Product Marketing, shares insights on how businesses can stop spoofed calls and deliver secure communications.

Business Number Registration 101

If outbound calls are part of your business strategy, you can’t afford to leave things to chance. Registering your business numbers with First Orion is one of the first steps in to mitigate mislabeling of your numbers.