How do you decide whom to trust with your travel plans? Some people read online reviews. Others consider recommendations from friends and family....
Branded Communication
Branded Communication is the New Website
Updated on 8/29/2023 The 1990s and dot com era was an absolute game-changer for the world. Communication and the way we did business were...
INFORM® – The CCaaS Differentiator
Have you ever wondered why your calls aren't getting answered? Is it because customers don't want a phone call? Nope. Most people, especially...
New Survey Reveals 95% of Hospitality Consumers Consider Branded Calling Important to Their Overall Customer Experience
NORTH LITTLE ROCK, Ark., May 18, 2023 -- First Orion, the leading provider of branded communication solutions for businesses, today released its...
What is Branded Calling for Insurance?
The unanswered call dilemma affects all industries; we’ve covered that. Insurance: The final frontier. The convergence of home, auto, life, and...
Contact Center Game-Changer: Boost Agent Productivity and Satisfaction with a Branded Call Solution
Contact centers have notoriously high agent turnover and attrition rates. According to a 2021 survey of contact center agents by NICE, the contact...
What is Branded Calling for Call and Contact Centers?
We’ve talked about branded calling and how it solves the unknown call dilemma. We’ve also discussed how Branded Communication and SENTRY spoof...
What is Branded Calling for Banks, Credit Unions, and the Financial Service Industry?
Updated on Oct. 24, 2023 The unanswered call dilemma doesn’t just affect one industry – it affects ALL industries. But one category of businesses...
The Future of Phone Calls is Branded Communication
Updated on 8/29/2023 Branded Communication is the future of phone calls. There, we said it. How much have Caller ID and CNAM changed in the past few...
448 Recruitment and First Orion: Branded Calling That Saves Lives
Every business likes to imagine their work saves lives, but how many can actually back up that claim? 448 Recruitment discovered firsthand that...