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Industry-wide vetting and authentication standards establish secure foundation for branded calling RESTON, Va.— December 13, 2022 — First Orion and...
Branded Communication
Spam vs. Scam: The Key Differences and How to Prevent a Bad Tag
Have you ever had one of your outbound calls tagged as a spam or scam call? Has it cost you valuable connections with your customers, wasted time,...
First Orion Enhances Digital Communication Exchange Platform and Reaches Branded Calling Milestones
Branded communication provider now helps more than 1K enterprises improve customer experience through branded calling NORTH LITTLE ROCK, Ark., Dec....
Improve Your Retail Customer Experience During the Holiday Shopping Season
With the holiday shopping season ramping up, retailers face plenty of problems. Besides the obvious – staff shortages, shoplifting, and competitive...
Eliminate Brand Spoofing Risks with Call Authentication
Businesses have enough to worry about without brand spoofing throwing a wrench in their strategy too. Since the inception of VoIP (Voice over...
How Branded Communication Can Blend into Your Total Experience Strategy
Businesses are always looking for fresh ways to market to their clients and increase their KPIs through new and better experiences. By now, you’ve...
Talabatey Integrates First Orion’s ENGAGE® Technology to Brand Mobile Communication
Leading food delivery provider aims to increase operational efficiency and customer trust by branding outbound phone calls NORTH LITTLE ROCK, Ark.,...
Rating Communication: Healthcare and Phone Calls
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online...
Steering Your Calls: Improving Customer Experience in the Auto Insurance Industry
Phone calls are integral to the success of your insurance business. In addition to a strong website and solid social media presence, the key to...
What if Your Customers Don’t Answer? The Value of Branded Communication After the Call
Businesses tend to put a lot of stock in their answer rate. Answer rates are easy to understand, so it’s no surprise it’s held in high regard....