New First Orion Survey Evaluates Retail Shoppers’ Communication Preferences and How it Impacts Brand Loyalty More than half of survey respondents prefer a phone call when being contacted for urgent matters by a retailer, but 60% have missed a call from a retailer...

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Branded Calling
Press Release: First Orion and Neustar Partner to Speed Adoption of Branded Calling and STIR/SHAKEN Call Authentication
Collaboration provides enterprises with a unified solution to get calls answered―and protect consumers from fraud NORTH LITTLE ROCK, Ark. and RESTON, Va. — January 25, 2022 — First Orion, a leading provider of communication protection and branded communication...
“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for. The realm? Mobile communications. The demand? A feature on your mobile phone “where people have to let you know WHY...
What is Call Printing? AI Technology from First Orion
When you hear "artificial intelligence," what comes to mind? Many people may think of the Matrix movies or self-driving cars, but artificial intelligence (AI) also plays a significant role in scam detection. Whenever you receive a phone call marked "Scam Likely,"...
Brand Reputation Management: The Impact of a Branded Phone Call – Infographic
Can a phone call impact your company’s brand reputation? According to the 2021 Brand Impact Report, the answer is a resounding yes – but in ways that you may not be thinking about. In fact, with nearly 300 million smartphone users in the United States (and many more...
Press Release: First Orion and NICE CXOne to Collaborate on Digital Call Experience
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First Orion, a leading provider of branded calling solutions for enterprises, today announced it has partnered with NICE...
The Phone Call Isn’t Dead … and That’s Good for Business
In a world where scam calls run rampant and extended car warranties are plentiful, it may seem the phone call is becoming obsolete; fortunately for everyone - including businesses - the phone call isn’t dead. (Nearly) Everyone has a Mobile Phone In the United...
The Buyer’s Journey: Your Brand and Connecting with Clients
Companies - how do you connect with your customers? You're probably thinking about emails, digital and print ads, and other forms of communication. But a lot of businesses underestimate the power of the phone call. The Buyer's Journey Believe it or not, people want to...
Press Release: New First Orion Survey Finds 85% of Consumers Consider Brands Illegitimate if They Use Unidentified Numbers to Contact Them
The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
Brazilian Cell Phone Users are Plagued by Unwanted Calls
Unwanted calls are a major nuisance in Brazil, according to a recent survey sponsored by First Orion. Mobile Time, a news site specializing in the coverage of the mobile industry, and Opinion Box recently completed an extensive survey of Brazilian mobile phone users....