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New First Orion Survey Evaluates Retail Shoppers’ Communication Preferences and How it Impacts Brand Loyalty More than half of survey respondents prefer a phone call when being contacted for urgent matters by a retailer, but 60% have missed a call from a retailer...
Collaboration provides enterprises with a unified solution to get calls answered―and protect consumers from fraud NORTH LITTLE ROCK, Ark. and RESTON, Va. — January 25, 2022 — First Orion, a leading provider of communication protection and branded communication...
Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for. The realm? Mobile communications. The demand? A feature on your mobile phone “where people have to let you know WHY...
When you hear "artificial intelligence," what comes to mind? Many people may think of the Matrix movies or self-driving cars, but artificial intelligence (AI) also plays a significant role in scam detection. Whenever you receive a phone call marked "Scam Likely,"...
Can a phone call impact your company’s brand reputation? According to the 2021 Brand Impact Report, the answer is a resounding yes – but in ways that you may not be thinking about. In fact, with nearly 300 million smartphone users in the United States (and many more...
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First Orion, a leading provider of branded calling solutions for enterprises, today announced it has partnered with NICE...
In a world where scam calls run rampant and extended car warranties are plentiful, it may seem the phone call is becoming obsolete; fortunately for everyone - including businesses - the phone call isn’t dead. (Nearly) Everyone has a Mobile Phone In the United...
Companies - how do you connect with your customers? You're probably thinking about emails, digital and print ads, and other forms of communication. But a lot of businesses underestimate the power of the phone call. The Buyer's Journey Believe it or not, people want to...
The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
Unwanted calls are a major nuisance in Brazil, according to a recent survey sponsored by First Orion. Mobile Time, a news site specializing in the coverage of the mobile industry, and Opinion Box recently completed an extensive survey of Brazilian mobile phone users....
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