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Branded Calling – A Faster, More Reliable Way for Healthcare Providers to Reach Patients
The importance of fast, clear communication in the healthcare industry cannot be overstated. When vital test results need to be relayed to patients or important appointment reminders have to be shared, patients depend on their healthcare providers to provide the best...
Branded Calling – A Faster, More Reliable Way for Healthcare Providers to Reach Patients
Healthcare professionals looking to develop a better customer experience must consider their call branding as a key piece to the puzzle.
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First Orion’s Remarkable Year: 2023 Highlights and Achievements
This year was a landmark year in the history of First Orion. From the greatest number of treated calls ever placed by our...
Budgeting for the New Year with Branded Calling
Q4 is rapidly coming to a close, and all of the opportunities – and risks – associated with the new year are almost here....
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Apple Aims to Fix Unwanted Calls by Blocking them All
With every iPhone release comes a bounty of fresh features in a new OS - and the latest version of iOS13 is no exception. While the iPhone's hardware has steered these powerful devices further and further from their original dial-and-handset...
The Ultimate Glossary of First Orion Terms
Are robocalls illegal? How do scammers know my area code? And what on earth is spoofing? Are all telemarketing calls robocalls? Are spam calls and nuisance calls the same thing? We throw around a lot of industry terms on here. Different call types...
10 Reasons to Use ENGAGE™ for your Business
Does your business rely on calling? Whether you use outbound calling for sales, customer service, or information, call centers are facing an uphill battle right now: How do you connect with customers who are increasingly wary of answering their...
First Orion Reports Scam Callers Now Leveraging Data Breaches in New “Enterprise Spoofing” Strategy
2019 Scam Report Reveals 75% of Mobile Fraud Victims Received Robocalls From Scammers Already Possessing Their Personal Information Little Rock, Arkansas. July 9, 2019 – Major companies have been victimized in recent years by massive data breaches...
First Orion is Sponsoring Customer Contact Week
Viva Las Vegas! First Orion is heading to Las Vegas for the 20th annual Customer Contact Week. Formerly known as Call Center Week, CCW is the #1 conference & expo for CX, contact center and customer care professionals - and First Orion is...
Beat the Summer Cheat: Watch Out for These Vacation Scam Trends
Oh, sweet summertime. The sun is out, oversized flamingo floaties are taking over the pools, and the snow cone shacks are open for business. Families and friends all over the U.S. are traveling to enjoy a quick getaway from the busyness of their...
Nearly 50% of U.S. Mobile Traffic Will Be Scam Calls by 2019
First Orion to Launch Innovative CallPrinting Technology with a Major U.S. Carrier LOS ANGELES (Mobile World Congress) – September 12, 2018 – First Orion, a leading provider of phone call and data transparency solutions, today announced their...
Scam Alert: Calls from Sierra Leon
Did you get a call from Sierra Leon recently? Maybe six calls in a row in the middle of the night? Multiple reports have come in from people receiving these same exact calls at the same time, and this scam is a devious one. (This article is now...
Scammed using Western Union? Time to File a Claim.
If you were scammed into sending money via Western Union, it's time to make a claim. Last year, the FTC reported a settlement with Western Union. Today, they released an FAQ of sorts to help you determine if you're eligible to get cash back. Via...
Is Number Spoofing Illegal?
If you've ever gotten a call from a number suspiciously similar to your own, you've probably been the victim of number spoofing. Technology has made it easier than ever for criminals to disguise their numbers so they can trick you into picking it...