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Safeguard Your Brand: Why AFFIRM Reputation Monitoring is Essential
Maintaining a brand's integrity and ensuring effective customer communication is paramount for success in today's mobile-centric world. Every outbound business call must be received with the trust it deserves. This is where First Orion's AFFIRM® Reputation Monitoring...
Safeguard Your Brand: Why AFFIRM Reputation Monitoring is Essential
Take proactive control of your outbound call reputation. AFFIRM™ detects and alerts you to ‘spam’ or ‘scam’ tags, helping you improve contact rates and agent productivity.
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Safeguard Your Brand: Why AFFIRM Reputation Monitoring is Essential
Take proactive control of your outbound call reputation. AFFIRM™ detects and alerts you to ‘spam’ or ‘scam’ tags, helping you improve contact rates and agent productivity.
Why Your Business Needs SENTRY Call Blocking
If you are currently looking for a comprehensive solution that guarantees your numbers are only used for legitimate business and blocks any fraudulent, spoofed calls, then you need First Orion’s SENTRY® Call Blocking.
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
As laws evolve, companies that act with integrity and stay ahead of regulations earn long-term success. Susan Nichols, First Orion Chief Privacy, offers ways to navigate these regulations.
Why Your Business Needs SENTRY Call Blocking
As a business owner, you spend resources building trust, cultivating a positive brand reputation, and ensuring every...
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
By Susan Nichols Chief Privacy Officer and General Counsel If it feels like the rules of business keep changing, you’re not...
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The Upcoming STIR/SHAKEN Deadline: How Carriers Can Prepare
Over the past several years, the FCC has been giving service providers flexibility to address unwanted and illegal calls. However, the passage in December 2019 of the Telephone Robocall Abuse Criminal Enforcement and Deterrence...
What All Carriers Need to Know About STIR/SHAKEN
The implementation deadline to have STIR/SHAKEN standards in place in the US is rapidly approaching, as in June 30, 2021. Maybe you’ve heard about this, maybe you’re just now learning… but whether you’re a carrier serving millions of subscribers or...
Business Make or Break: The Phone Call (New Consumer Data)
Over the course of the COVID-19 pandemic, we've learned a lot - particularly regarding supply and demand, the need (and how) to shift business operations, and consumer behavior in times of uncertainty and crisis. One big thing we've discovered at...
Study Shows Consumers Demand More Modern and Flexible Communication Choices with Businesses
We were curious about how Americans want to communicate with brands. Do people want to talk by phone, or do they prefer messaging? It turns out nearly three-quarters of us (72 percent) want both messaging and voice options depending on the...
FCC Hits Robocallers with Record Fine
Last week, the FCC announced a record-breaking penalty against robocallers, seeking fines of up to $225 million from health insurance telemarketers they say made a billion unwanted robocalls in violation of the Federal Communications Commission...
First Orion to Help Essential Businesses and Service Providers Deliver Critical Calls to US Consumers During Coronavirus Pandemic
People may be physically social distancing right now - but over the phone, it’s far from business as usual. Essential businesses and service providers are struggling to reach customers with critical communications. U.S. consumers are nervous, and...
Consumer Alert: Scammers Ramp Up Calls for Tax Season
Almost Two-Thirds of those Surveyed Received a Scam Call in the Last Week First Orion today released the results of their annual IRS consumer survey, confirming some alarming trends regarding rapid increases in scam call frequency over the last few...
First Orion Opens Office in Dubai
No matter what language you speak, the phone call is universal. That's why First Orion continues to expand and take our Call Transparency and Protection to countries across the world. Our international expansion started with an office in London and...
Scammers Target Apple Users in Latest Enterprise Spoofing Attempts
As technology to fight scam calls continues to evolve, so do the scams themselves. Ten years ago, scammers could phone it in - literally - and cold call thousands of numbers, finding plenty of potential victims. Now, fewer people are willing to...
First Orion Predicts Verified and Branded Calls Will be the Only Business Calls Consumers Answer by 2020
First Orion Launches Engage, Enabling Customers To Know Who Is Calling and Why Before Answering LITTLE ROCK, Ark. February 19, 2019 – First Orion, the leading provider of call protection and call enhancement solutions, today launched its Engage™...