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AFFIRM™: Discover the Impact of Effective Reputation Monitoring for Your Business
Being tagged as spam or scam prevents you from completing successful calls, requiring you to invest countless dollars in repeat call attempts. Businesses with moderate to high outbound call activity are particularly susceptible to tagging and can go days to weeks...
AFFIRM™: Discover the Impact of Effective Reputation Monitoring for Your Business
Protect your business calls from being mislabeled as spam with AFFIRM Reputation Monitoring by First Orion. Enhance customer engagement and trust with detailed call display data and alerts. Learn more today!
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INFORM with Logo: The Next Step in Verified Outbound Communication
First Orion has long held a vision of delivering a logo over the network, and we are excited to introduce INFORM® with...
Summer Shine Webinar: Elevating Customer Experiences with Branded Calling
Watch the webinar: The Summer Shine Webinar: Elevating Customer Experiences with Branded Calling was originally recorded on...
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STIR/SHAKEN: The Ultimate Guide
The STIR/SHAKEN deadline has passed. Here's your ultimate guide to STIR/SHAKEN - a one-stop-shop for all of our content around this important topic. Scam Calls: The STIR/SHAKEN Deadline Has Come and Gone … Now What? Published August 19, 2021...
Scam Calls: The STIR/SHAKEN Deadline Has Come and Gone … Now What?
Illegal robocalls ended on June 30th thanks to STIR/SHAKEN. Sure … if only it were that simple. Here’s what happened on June 30, why scam calls are still happening, and what the future holds for call protection. So What DID Happen on June 30th?...
The Customer Journey: A Key Branding Opportunity Could Lead to More Meaningful Connections
How important is the phone call to your business? In today’s ever-evolving, digital world, the phone call is just as necessary as it ever was (thanks, Alexander Graham Bell!). People need meaningful connections, and some brands have been incredibly...
Rich Call Data (RCD) – What Is It and Why Is It Important?
Rich Call Data - you may have heard something about it in recent news. In mid-July, First Orion, along with T-Mobile and other industry partners, completed the first-ever mobile proof-of-concept that combines Caller ID and Rich Call Data (RCD) due...
Caller ID: How to Take Control of Your Message
How many times have you received a call from a number you don't recognize and immediately declined the call or turned the phone over, pretending you didn't see it? Guilty as charged? Yeah, us too. Most people don't answer the phone if they do not...
First Orion Named in 2021 CRM Top 100
First Orion is excited to announce our placement in CRM Magazine’s 2021 CRM Top 100! Each year, Destination CRM highlights the hottest trends and technologies in the three pillars of CRM - customer service, marketing, and sales - as well as the 100...
Top Baseball Prospect Misses Anonymous Call from Baltimore Orioles
On draft night, the Baltimore Orioles call to their top pick went unanswered. Branded calling could have made a huge difference. Imagine getting the call of a lifetime - and missing it because the number was unknown. For one MLB hopeful, that...
Press Release: First Orion Participates in First-Ever RCD Mobile Phone Experience
First Orion participates in first-ever RCD mobile phone experience with T-Mobile and other industry partners. Learn more.
Are Your Business Calls Reaching Customers?
In this day in age, it can be challenging to get a consumer to answer the phone. Businesses are competing against the fear of answering a call from a scammer. According to our data science team, scam calls are soaring: year-over-year growth rate of...
Don’t Fall for Tax Day Scams
Happy Tax Day! Or, if you didn't get the fat refund you were expecting and have to pay this year...our condolences. However your Tax Day is going, it's a great time to refresh yourself on tax scam and how to avoid it. Tax identity theft happens...