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Don’t Be Fooled: Protect Your Business from Voice Deepfakes
Synthetic voice scams, commonly known as deepfakes, are not just sci-fi anymore. Using artificial intelligence (AI), fraudsters now launch deepfake fraud attacks by cloning voices with shocking accuracy, tricking employees, customers, and even family members into...
Don’t Be Fooled: Protect Your Business from Voice Deepfakes
AI-created voice deepfakes are targeting businesses and consumers. Learn how First Orion protects businesses before it’s too late.
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Don’t Be Fooled: Protect Your Business from Voice Deepfakes
AI-created voice deepfakes are targeting businesses and consumers. Learn how First Orion protects businesses before it’s too late.
How to Balance Automation and Human Connection in Customer Service
First Orion addresses how to integrate customer service automation without losing the personal connection customers expect.
Phone Number Reputation Management Can Prevent Bad Labels
Mark Himelfarb, First Orion Chief Technology Officer and Ukraine Managing Director, shares insights on phone number reputation management.
How to Balance Automation and Human Connection in Customer Service
Automation has transformed business operations by improving workflows, routing customer requests, and predicting service...
Phone Number Reputation Management Can Prevent Bad Labels
By Mark Himelfarb Chief Technology Officer and Ukraine Managing Director If you’ve ever wondered why your legitimate...
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Taking Control of Your Caller Identity – No IT Required
For small businesses, unanswered calls mean missed opportunities. First Orion’s self-service branded calling platform makes it easy to boost trust and answer rates without any tech skills required.
Most Common Mistakes in a Business’ Outbound Call Strategy
Even the most well-intentioned outbound call strategy can backfire if you overlook these 3 common mistakes. Learn how to avoid them and how First Orion can help.
How Branded Calling Transforms Outbound Sales Teams
Outbound sales teams face declining answer rates and skepticism from unknown numbers. Branded calling solves this by displaying your brand and call reason before the phone rings.
Top 5 Branded Calling Solutions for Businesses
Branded calling is transforming how businesses connect. This guide breaks down the five most powerful solutions — with First Orion’s INFORM suite leading the way.
5 Ways Branded Calling Boosts Customer Trust & Engagement Rates
When people trust who’s calling, they’re more likely to answer. Branded calling displays your name and call purpose, helping you build trust and boost engagement.
What is Call Branding? A Beginner’s Guide
Discover how branded calling from First Orion transforms your business communications by displaying trusted information that boosts your answer rates and builds customer confidence. Learn why this essential strategy can elevate your customer engagement and set your business’s brand apart from the competition!
Enhancing Client Trust: The Impact of Branded Calling in Financial Services
Financial institutions need trust to thrive. Learn how branded calling and First Orion’s INFORM® improve trust, prevent fraud, and engage clients securely.
The Evolution of Caller ID: Why Businesses Are Choosing Branded Calling
Traditional caller ID no longer meets the needs of modern businesses. Learn how branded calling evolves communication by improving trust, engagement, and security.
Strengthening Policyholder Trust: The Impact of Branded Calling in the Insurance Industry
Effective communication is vital in the insurance industry. Learn how branded calling solutions help providers ensure their calls are recognized and trusted by policyholders, enhancing engagement and satisfaction.
Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Discover how First Orion’s AWS Service Delivery for Amazon Connect transforms customer communication with advanced call authentication and brand visibility through INFORM branded calling and SENTRY call blocking.