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STIR/SHAKEN Update: Act or Get Blocked, Says FCC

STIR/SHAKEN Update: Act or Get Blocked, Says FCC

The STIR/SHAKEN deadline is rapidly approaching - and the FCC will require phone companies to do their part in the fight against robocalls. The Federal Communications Commission (FCC) recently announced that filings to the Robocall Mitigation Database (RMD) would be...

Is Branded Calling the New Retail Reputation Standard?

Is Branded Calling the New Retail Reputation Standard?

Brand reputation matters and the COVID-19 pandemic has forever changed the landscape of consumer shopping behaviors. As brick-and-mortar stores adapted their practices for social distancing, consumers settled into a "new normal" of in-store pickup, curbside pickup,...