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Strengthening Policyholder Trust: The Impact of Branded Calling in the Insurance Industry
In the insurance industry, trust is the foundation of all interactions. Insurance providers must ensure their outreach is recognized, legitimate, and effective, whether renewing a policy, updating claims, or communicating urgent announcements. However, the rise in...
Strengthening Policyholder Trust: The Impact of Branded Calling in the Insurance Industry
Effective communication is vital in the insurance industry. Learn how branded calling solutions help providers ensure their calls are recognized and trusted by policyholders, enhancing engagement and satisfaction.
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Strengthening Policyholder Trust: The Impact of Branded Calling in the Insurance Industry
Effective communication is vital in the insurance industry. Learn how branded calling solutions help providers ensure their calls are recognized and trusted by policyholders, enhancing engagement and satisfaction.
Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Discover how First Orion’s AWS Service Delivery for Amazon Connect transforms customer communication with advanced call authentication and brand visibility through INFORM branded calling and SENTRY call blocking.
The Revival of Phone Calls: How First Orion is Revitalizing Voice Communication
In the age of endless texting, First Orion is reviving voice communication with branded calling solutions that restore trust and authentic connections, using technologies like INFORM and SENTRY to address spam and promote genuine engagement.
Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Customers expect to recognize and trust the businesses reaching out to them, where branded calling becomes critical. First...
The Revival of Phone Calls: How First Orion is Revitalizing Voice Communication
Phone Calls are Back in Fashion With today’s text-heavy communication and overwhelming notifications, a surprising trend...
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Who’s Calling: 3 Ways to Improve the Home Buying Experience with Branded Communication
When you’re in the business of buying and selling homes, there are lots of factors to consider that can make the customer experience top-notch for your clients. Are you offering fair rates on mortgage loans? If you’re a realtor, do you know...
First Orion Named to 2022 Inc. 5000 List
First Orion is excited to be named to the 2022 Inc. 5000 list of fastest-growing companies in the United States! We rank 4,257 overall, number 16 in Arkansas, and number 4 in Little Rock. Seven million businesses applied for the 2022 Inc. 5000...
Scamming Up A Storm: 2022 Mid-Year Phone Scam Report
First Orion surveyed more than 2,100 mobile subscribers to see consumer experience with mobile phone scam calls in the first half of 2022.
Grilling Up Some Scams: July Scam Call Trends
July is full of fireworks, grilling, and the eventual mark of the end of summer. Scams, however, never take a break.
Press Release: First Orion Announces Joseph Stinziano as New President and Chief Operating Officer
Former Samsung and Sony executive will lead the widespread adoption of Branded Communication solutions worldwide NORTH LITTLE ROCK, Ark., July 14, 2022 – First Orion, the leading provider of branded communication solutions for businesses, today...
First Orion Recognized as one of Arkansas Business’ Best Places to Work
First Orion is honored to be named one of the 2022 Best Places to Work in Arkansas by Arkansas Business! The award program includes 50 companies and was designed to identify, recognize, and honor the best employers in Arkansas, benefiting the...
10 Call Center Best Practices to Remember in 2022
Let’s face it: it can be rough working as a call center agent in 2022. Between irate customers, missed outbound calls, and frustrating conversations that can end without a resolution, call center agents have a tough task making sure the customer...
Scamcation: Vacation Scam Call Trends
The temperature is rising and the pools are opening. This can only mean one thing – vacation season! However, not everyone takes time off from their busy schedules to sit and relax. The only vacations scammers are taking are yours! Scam callers are...
Summer of Scams: May Scam Call Trends
The scorching weather wasn’t the only thing burning in May. Scam calls continue to turn up the heat, month after month, changing slightly to catch consumers off guard. With our May Scam Call Trends report, we’ve got you covered, with SPF Scam tips....
What is Number Spoofing?
Do you receive a bunch of calls from unknown numbers with your area code? You’re not alone. Calls from spoofed numbers have skyrocketed over the years. But what exactly is spoofing? And how can you protect yourself and others from this overused...