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Most Common Mistakes in a Business’ Outbound Call Strategy
For many businesses, outbound calling remains a critical communication channel. But when calls go unanswered or are mislabeled as “Spam Risk,” the entire strategy can unravel. Despite good intentions, many businesses unintentionally sabotage their outbound call...
Most Common Mistakes in a Business’ Outbound Call Strategy
Even the most well-intentioned outbound call strategy can backfire if you overlook these 3 common mistakes. Learn how to avoid them and how First Orion can help.
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Most Common Mistakes in a Business’ Outbound Call Strategy
Even the most well-intentioned outbound call strategy can backfire if you overlook these 3 common mistakes. Learn how to avoid them and how First Orion can help.
How Branded Calling Transforms Outbound Sales Teams
Outbound sales teams face declining answer rates and skepticism from unknown numbers. Branded calling solves this by displaying your brand and call reason before the phone rings.
Top 5 Branded Calling Solutions for Businesses
Branded calling is transforming how businesses connect. This guide breaks down the five most powerful solutions — with First Orion’s INFORM suite leading the way.
How Branded Calling Transforms Outbound Sales Teams
Outbound sales are more challenging than ever. With spam calls increasing and mobile users increasingly hesitant to answer...
Top 5 Branded Calling Solutions for Businesses
Outbound calls have a trust problem. With spam and fraud rampant, people don’t answer unknown numbers anymore, and that’s a...
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What is the Partner Process? Q&A Session with McCoy Smith
Ever wondered what the partner process is like at First Orion? Or the support that we offer? Read our Q&A for details on the partner process!
5 Things Every Partner Should Know About Branded Calling– First Orion
Considering partnering up but don’t know where to start? You’ve got to know what you’re selling and which one is best for the client.
Hand in Hand: How Branded Calling Fits into Your CRM Strategy
Looking to improve your CRM strategy? We’ve got tips on improving your customer relationships and how Branded Calling can help.
Branded Calls Offer Added Protection Against Tax Scams
Tax season is almost here and so are the scammers! Branded calls are a great solution for identifying your calls to clients & stopping scams.
Spam vs. Scam: The Key Differences and How to Prevent a Bad Tag
How do carriers tag numbers as spam or scam? And what’s the difference? Discover how they’re different and best practices to stop a bad tag.
BA-Scam-Bug! Holiday Scam Call Trends
The chilly weather is here and so are scams. Our holiday 2022 scam call data showcases the latest scam trends to look out for.
Improve Your Retail Customer Experience During the Holiday Shopping Season
As the holiday shopping season ramps up, stores can face many problems. Here are some tips for improving the retail customer experience.
Eliminate Brand Spoofing Risks with Call Authentication
First Orion’s INFORM Branded Calling helps businesses create unique brand experiences while eliminating brand spoofing by adding Call Authentication for enhanced security.
How Branded Communication Can Blend into Your Total Experience Strategy
Total experience blends customer, user, employee and multi-experience disciplines. How does Branded Communication fit into that strategy?
Rating Communication: Healthcare and Phone Calls
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips....