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Why Your Business Needs SENTRY Call Blocking
As a business owner, you spend resources building trust, cultivating a positive brand reputation, and ensuring every customer interaction is secure. Yet, there is a hidden threat that operates entirely outside of your firewall: call spoofing. This isn't just about...
Why Your Business Needs SENTRY Call Blocking
If you are currently looking for a comprehensive solution that guarantees your numbers are only used for legitimate business and blocks any fraudulent, spoofed calls, then you need First Orion’s SENTRY® Call Blocking.
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
By Susan Nichols Chief Privacy Officer and General Counsel If it feels like the rules of business keep changing, you’re not...
Is Branded Calling Worth it? First Orion Responds to Top 4 Concerns
When considering Branded Calling, businesses often have concerns: "Our current answer rates are good enough" "It's too...
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Increase Answer Rates With First Orion Engage: Branded Calling
The relationship between brands and customers has changed drastically in the last five years. Consumers are more engaged with brands and demanding customized experiences. But why is getting your customers to answer their phones is still a black...
First Orion Showcases Engage at Customer Service Summit
Last week, brands and innovative partners came together for the Incite Group's Customer Service Summit in Brooklyn, NY. First Orion had the opportunity to showcase our Engage and Inform solutions to some of the brands working to upgrade the calling...
Have You Gotten These Auto Warranty Calls?
"This is a final courtesy call before we close out your file. Press 1 to speak with someone about extending your car's warranty before it's too late..." Does this voicemail sound familiar? Whether you own a car or not, you've probably gotten some...
Apple Aims to Fix Unwanted Calls by Blocking them All
With every iPhone release comes a bounty of fresh features in a new OS - and the latest version of iOS13 is no exception. While the iPhone's hardware has steered these powerful devices further and further from their original dial-and-handset...
First Orion Reports Scam Callers Now Leveraging Data Breaches in New “Enterprise Spoofing” Strategy
2019 Scam Report Reveals 75% of Mobile Fraud Victims Received Robocalls From Scammers Already Possessing Their Personal Information Little Rock, Arkansas. July 9, 2019 – Major companies have been victimized in recent years by massive data breaches...
First Orion is Sponsoring Customer Contact Week
Viva Las Vegas! First Orion is heading to Las Vegas for the 20th annual Customer Contact Week. Formerly known as Call Center Week, CCW is the #1 conference & expo for CX, contact center and customer care professionals - and First Orion is...
Beat the Summer Cheat: Watch Out for These Vacation Scam Trends
Oh, sweet summertime. The sun is out, oversized flamingo floaties are taking over the pools, and the snow cone shacks are open for business. Families and friends all over the U.S. are traveling to enjoy a quick getaway from the busyness of their...
Nearly 50% of U.S. Mobile Traffic Will Be Scam Calls by 2019
First Orion to Launch Innovative CallPrinting Technology with a Major U.S. Carrier LOS ANGELES (Mobile World Congress) – September 12, 2018 – First Orion, a leading provider of phone call and data transparency solutions, today announced their...
Scam Alert: Calls from Sierra Leon
Did you get a call from Sierra Leon recently? Maybe six calls in a row in the middle of the night? Multiple reports have come in from people receiving these same exact calls at the same time, and this scam is a devious one. (This article is now...
Scammed using Western Union? Time to File a Claim.
If you were scammed into sending money via Western Union, it's time to make a claim. Last year, the FTC reported a settlement with Western Union. Today, they released an FAQ of sorts to help you determine if you're eligible to get cash back. Via...
