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Scam Alert: Fake Publishers Clearing House Calls

Everyone loves the thought of a giant check appearing at their door, but the FTC is warning that a call from Publishers Clearing House might not be the real deal. Publishers Clearing House and the FTC have been getting reports that scammers are...

Scam Alert: Beware of Fake “Publishers” Promises

It's been almost a year since we wrote about the Publishers Clearing House scam - and this is one trick call that isn't slowing down. Emma Fletcher at the FTC is reporting that con artists are still counting on your dreams of the big sweepstakes...

How To Spot Government Imposter Scams

Some scams are easy to spot - free vacations or suspicious inheritances don't often land on your doorstep without some catch. Others are much more difficult, thanks to scare tactics and intimidation. Scammers often pretend to be government...

Scam Alert: Student Loan Forgiveness

Student loans can follow you for a large part of your adult life - which is why it can be a lucrative target for scammers. If you’ve got student loan debt, you might have seen ads or been contacted by companies who promise help and relief. Some of...

Scam Alert: Immigration Call Scam

Scammers thrive on preying on people's weaknesses. With the current political climate surrounding immigration, scammers have found a new way to single out their victims. According to the US Citizenship and Immigration Services (USCIS), scammers are...

Scammed Using Western Union? You Could Get Money Back.

Remember all of those times we urged you not to send money to unknown parties via Western Union? Well, you've caught a lucky break if you did not heed that warning (or just didn't find our blog in time). The Federal Trade Commission just announced...

The Life and Death of a Scam Call

The phone rings. It’s a familiar voice, one you’ve hung up on many times before. 8:53 AM: “Hi, this is Heather from Card Services…” A quick search on the PrivacyStar apps yields a result of “telemarketer” with only a 0/5 Spam Score. 9:15 AM: The...

T-Mobile Rolls out “Scam ID” Powered by First Orion

On March 24th, T-Mobile rolled out their new service, powered in part by First Orion, to flag known scam calls for its users called “Scam ID.” T-Mobile’s move came a day after the FCC put out a press release floating new ways to stop robocalls....

First Orion is a Growjo Top 10K Company

First Orion is excited to be among some of the fastest-growing companies in the U.S. - and now we've got the badges to prove it. Growjo 10K Company Growjo, the leader in awarding growing B2B businesses, just announced the release of the Growjo 10K,...

How Contact Centers Can Prepare for STIR/SHAKEN 

Authored by Tracey Cash and Julie Fowler The clock is ticking, and the STIR/SHAKEN deadline is just weeks away. While the STIR/SHAKEN framework isn’t new to carriers, it’s just as important for contact centers.  As a contact center, one main...