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How Businesses Can Stay Trustworthy in a Shifting Legal Environment
By Susan Nichols Chief Privacy Officer and General Counsel If it feels like the rules of business keep changing, you’re not imagining it. In today’s fast-evolving legal climate, companies must adapt more quickly than ever. This creates uncertainty but also...
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
As laws evolve, companies that act with integrity and stay ahead of regulations earn long-term success. Susan Nichols, First Orion Chief Privacy, offers ways to navigate these regulations.
Is Branded Calling Worth it? First Orion Responds to Top 4 Concerns
When considering Branded Calling, businesses often have concerns: "Our current answer rates are good enough" "It's too...
How First Orion’s Advanced AI Agent Drives Efficiency and Excellence
In an era where customer expectations for instant, accurate support continue to rise, First Orion successfully deployed an...
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Is Number Spoofing Illegal?
If you've ever gotten a call from a number suspiciously similar to your own, you've probably been the victim of number spoofing. Technology has made it easier than ever for criminals to disguise their numbers so they can trick you into picking it...
First Orion “Tops Out” in North Little Rock
It's official - a little piece of every employee at First Orion is now built into our future headquarters. We held a very special Beer:30 this week (Beam:30, for you pun-lovers) and celebrated our official topping out on the new building. Employees...
Scam Alert: DEA Phone Scam
Have you ever been called by the IRS claiming they are going to arrest you if you don’t pay a fine for not paying your taxes? Well, how about the DEA? DEA officials say phone calls are being made by scammers posing as DEA or other law enforcement...
Consumer Alert: FTC Annual Refund Report
The FTC recently released its Annual Report on Refunds to Customers, and the amount of money refunded to consumers is a doozy - a whopping $2.3 BILLION! This is the money refunded to consumers and businesses who were harmed by illegal scams from...
New Year, New Phone
Next year, half of all phone calls will be scams, according to our latest report. Oh wait - that's THIS year. If you've seen in influx in scam and spam calls over the past year, you aren't alone. According to our data, that number will continue to...
Scam Alert: Government Shutdown Scam
While the U.S. waits to see when the government shutdown will end, scammers are hustling to take advantage of the situation. With the FTC's number complaint assistant down, and no one to write warning blogs for their consumer alerts, scammers are...
Scam Alert: Social Security Suspension
Received a call saying your social security number has been suspended recently? That’s interesting because that doesn’t actually happen. Consumers around the US have reported calls from scammers claiming their SSN has been suspended because their...
Why Tech Startups are Choosing Arkansas to Grow
Arkansas is a hidden diamond in the United States. From breathtaking natural beauty to the low cost of living, it's no surprise First Orion chose Little Rock for its headquarters. The economy is excellent for both business and employees - the...
Beware of These Common Election Scam Calls
Here are the top ways scammers are taking advantage of the U.S. political climate, and how you can protect yourself from fraud.
Scam Alert: Utility Scammers
Oh, utility bills - the little thing everyone has to pay every month to keep our lives going. If you don’t pay, you'll be left in the dark - literally. Unfortunately, scammers have found ways to take advantage of this system to con you out of your...
