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What’s Driving Branded Calling Growth in the Retail Industry?

What’s Driving Branded Calling Growth in the Retail Industry?

It was a big year for branded calling. As we’ve mentioned in our recent 2023 Branded Calling Trends Report, businesses are beginning to realize that unknown calls won’t fix themselves. It takes a trusted company like First Orion and groundbreaking technology like...

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Consumer Alert: Scammers Ramp Up Calls for Tax Season

Almost Two-Thirds of those Surveyed Received a Scam Call in the Last Week First Orion today released the results of their annual IRS consumer survey, confirming some alarming trends regarding rapid increases in scam call frequency over the last few...

First Orion Opens Office in Dubai

No matter what language you speak, the phone call is universal. That's why First Orion continues to expand and take our Call Transparency and Protection to countries across the world. Our international expansion started with an office in London and...

Increase Answer Rates With First Orion Engage: Branded Calling

The relationship between brands and customers has changed drastically in the last five years. Consumers are more engaged with brands and demanding customized experiences. But why is getting your customers to answer their phones is still a black...

Be Wary of Charity Scammers on Giving Tuesday

Every year, charities ramp up for one of their biggest giving days of the year - Giving Tuesday. It was created in 2012 as a way for people to do good during the holidays and has grown into a multi-million dollar global movement. But not everyone...

Scammers Are Stepping Up Their Game for the Holidays

This holiday season, sleigh bells aren't the only thing ringing. Scammers will make millions of calls trying to steal your gift money. But this year, they're armed with a new arsenal of weaponry - your sensitive data. We just wrapped up our holiday...

First Orion Showcases Engage at Customer Service Summit

Last week, brands and innovative partners came together for the Incite Group's Customer Service Summit in Brooklyn, NY. First Orion had the opportunity to showcase our Engage and Inform solutions to some of the brands working to upgrade the calling...

Have You Gotten These Auto Warranty Calls?

"This is a final courtesy call before we close out your file. Press 1 to speak with someone about extending your car's warranty before it's too late..." Does this voicemail sound familiar? Whether you own a car or not, you've probably gotten some...