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Business Number Registration 101

Business Number Registration 101

Reaching customers by phone is more challenging than ever for businesses. Between mislabeling, spoofing, and aggressive spam filtering, many legitimate organizations struggle to get their calls answered. A large percentage of consumers now ignore unknown numbers...

Business Number Registration 101

If outbound calls are part of your business strategy, you can’t afford to leave things to chance. Registering your business numbers with First Orion is one of the first steps in to mitigate mislabeling of your numbers.

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Business Number Registration 101

If outbound calls are part of your business strategy, you can’t afford to leave things to chance. Registering your business numbers with First Orion is one of the first steps in to mitigate mislabeling of your numbers.

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T-Mobile Rolls out “Scam ID” Powered by First Orion

On March 24th, T-Mobile rolled out their new service, powered in part by First Orion, to flag known scam calls for its users called “Scam ID.” T-Mobile’s move came a day after the FCC put out a press release floating new ways to stop robocalls....

First Orion is a Growjo Top 10K Company

First Orion is excited to be among some of the fastest-growing companies in the U.S. - and now we've got the badges to prove it. Growjo 10K Company Growjo, the leader in awarding growing B2B businesses, just announced the release of the Growjo 10K,...

How Contact Centers Can Prepare for STIR/SHAKEN 

Authored by Tracey Cash and Julie Fowler The clock is ticking, and the STIR/SHAKEN deadline is just weeks away. While the STIR/SHAKEN framework isn’t new to carriers, it’s just as important for contact centers.  As a contact center, one main...

STIR/SHAKEN: What Your Contact Center Should Know

The countdown is on. The FCC’s STIR/SHAKEN mandate, designed to cut down on fraudulent robocalls, goes into effect June 30, 2021. All the talk about impending regulations has many contact centers wondering how it may impact their operations....

STIR/SHAKEN 101 for Contact Centers

With the looming STIR/SHAKEN deadline on the horizon, businesses, carriers, and contact centers are all looking to get their operations in order. Now that the Federal Communications Commission (FCC) has announced they plan to penalize those not in...

STIR/SHAKEN Update: Act or Get Blocked, Says FCC

The STIR/SHAKEN deadline is rapidly approaching - and the FCC will require phone companies to do their part in the fight against robocalls. The Federal Communications Commission (FCC) recently announced that filings to the Robocall Mitigation...

Is Branded Calling the New Retail Reputation Standard?

Brand reputation matters and the COVID-19 pandemic has forever changed the landscape of consumer shopping behaviors. As brick-and-mortar stores adapted their practices for social distancing, consumers settled into a "new normal" of in-store pickup,...

Scammers Are Getting Social Savvy

According to statistics, by the end of 2018, 2.5 billion people worldwide are expected to be on social media, and if growth rates stay the same, about 86% of the US population should be a part of social media by the end of this year. Social media...

First Orion Launches All-New PrivacyStar

First Orion is excited to announce an all-new Privacy Star experience! What is PrivacyStar? PrivacyStar is a FREE app for iPhone and Android that helps tag, block, and stop scam calls for good. The automatic scam protection checks a database of...