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Summer Shine Webinar: Elevating Customer Experiences with Branded Calling
Watch the webinar: The Summer Shine Webinar: Elevating Customer Experiences with Branded Calling was originally recorded on May 7, 2024. Please see below for the Q&A asked during the live presentation. As an existing customer, are you signed on with Verizon and...
Summer Shine Webinar: Elevating Customer Experiences with Branded Calling
Watch the webinar: The Summer Shine Webinar: Elevating Customer Experiences with Branded Calling was originally recorded on May 7, 2024. Please see below for the Q&A asked during the live presentation. As an existing customer, are you signed on with Verizon and...
No More Abandoned Loan Applications – How Branded Calling Can Fix Your Digital Friction
Creating a frictionless online experience can sometimes feel impossible for insurance providers and financial institutions....
Branded Calling Ensures Tax Season Will Go Off Without a Hitch
With a new year in full bloom, it’s now time to start filing your taxes. For most customers, tax season is super stressful...
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It’s not just you: Robocalls are worse than ever.
Unknown numbers can be annoying - but picking up the phone and discovering it's not even a real person on the other end? The worst. With over 4.5 million complaints about robocalls to the FTC last year, the National Do Not Call Registry Biennial...
Scam Alert: Timeshare Scammer
If you own a timeshare that you’re looking to sell, you should pay attention to this latest alert from the FTC. Older adults from the Florida area were recently targeted by Pro Timeshare Resale, a company claiming to sell your timeshare for you --...
Got a call from these area codes? It could be a scam.
Earlier this week, Inc. reported on a scam that seems to reappear every few years, mostly thanks to the fact that it helps criminals steal people's money. It goes by a few names - the "473 Scam," "Ring and Run Scam," or "One Ring Scam," and...
New Scam Alert: Can You Hear Me?
Scammers are always coming up with new tricks to get access to your information. The latest trend? Using your own voice against you. Norfolk Police are reporting an increase in calls asking, "Can you hear me?" It's an innocent enough question, but...
Scam Alert: Jury Duty Scam Calls
Scammers are becoming sneakier and sneakier every day. Recently we became aware of a new scare tactic for scamming you out of your dollars that includes the police, missing Jury Duty, and a very convincing voicemail message. Here's how the scheme...
Are All Robocalls Bad?
In 2017, the FTC reported 4.5 million robocall complaints for the year. For one year, that’s a lot of complaints, and a lot of annoying illegal calls. To date, the FTC has brought more than a hundred lawsuits against over 600 companies and...
The Life and Death of a Scam Call
The phone rings. It’s a familiar voice, one you’ve hung up on many times before. 8:53 AM: “Hi, this is Heather from Card Services…” A quick search on the PrivacyStar apps yields a result of “telemarketer” with only a 0/5 Spam Score. 9:15 AM: The...
Why Don’t We Block “Scam Likely” Automatically?
Now that "Scam Likely" has rolled out to the masses among T-Mobile, Metro PCS, and PrivacyStar users, we see this question a lot: "If you know it's scam, why don't you block it automatically?" Great question. There's no doubt that "Scam Likely"...
Ban All Robocalls? Survey Says No
Ban All Robocalls? Survey Says No Carrier Conundrum: 90 Percent of Consumers Annoyed by Robocalls, But 85 Percent Say Robocalls from Doctors and Others Useful LITTLE ROCK, Ark. – August 3, 2017 – First Orion, provider of data and phone call...
T-Mobile Rolls out “Scam ID” Powered by First Orion
On March 24th, T-Mobile rolled out their new service, powered in part by First Orion, to flag known scam calls for its users called “Scam ID.” T-Mobile’s move came a day after the FCC put out a press release floating new ways to stop robocalls....