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Expanding Secure Branded Communications Beyond the U.S.: Our Next Chapter in Europe
By Temim Nawaf Adwan, EMEA Managing Director Over the past several years, First Orion has established a proven track record in the United States by delivering call protection and secure communications through our INFORM® Branded Calling solution. By helping thousands...
Expanding Secure Branded Communications Beyond the U.S.: Our Next Chapter in Europe
Europe is facing a fraud crisis, with 400 million people exposed to spoofing scams. First Orion is meeting this challenge head-on by expanding our secure branded calling solutions to the EU, powered by the new International Exchange and strategic carrier partnerships.
How Branded Calling Scales with Your Business
Unanswered calls and incorrect caller ID information cripple modern business outreach. What if your calls could build...
Reflecting on 2025: A Year of Innovation, Expansion, and Impact
2025 has been a remarkable chapter in First Orion's story, marked by imagination, momentum, and purpose. This year, we...
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Fear, Loathing, and Filing Taxes: A Perfect Storm for Scammers
April is the cruelest month for many Americans. Coming out of the dead of winter, the tax filing deadline looms and questions linger: Did I withhold enough? Will I have to pay the IRS? What happens if I mess up my paperwork? The United States tax...
Scam Calls Aren’t a Love Language: February Scam Trends
Love wasn’t the only thing in the air last month. Whether you had a hot date or showed yourself some personal appreciation, scammers did what they do best: third-wheeling on you and your mobile phone experience. With our February Scam Call Trends...
Scams from the Crypt: Cryptocurrency Scams
Ever heard of Cryptocurrency? Unless you’ve been living under a rock, it’s become one of the world’s hottest topics. Household names like Bitcoin have been around for a decade or so, while FTX and Coinbase are vying for your investment. During...
Building Brand Reputation: CNAM vs. INFORM
What do you think shows up on the phone when your company tries to contact customers? Does it include your company’s name? Does it come up as an anonymous 10-digit number? Or perhaps your call says "Scam Likely." In the latter two scenarios, your...
Make the Call: Retail Communication Trends for Consumers
Communications and customer service go hand-in-hand to create a positive customer experience. Learn more about retail communication trends.
January Scam Call Trends: Vehicle Warranty Scams, Call Center Scams & More
A new year calls for a resolution (new year, new me, right?). One new year’s resolution we can all hope for is a decrease in scam calls. Scams are a nuisance everyone agrees needs to go. In our January Scam Call Trends Report, we cover the newest...
Can You Hear Me Now? – What Customers Want from Mobile Providers
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a...
“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for. The realm? Mobile communications. The demand? A feature on your mobile phone “where people have to...
2021 Scam Call Trends
We’re all familiar with scam calls. They pester and ping nearly every single one of us. In a recent survey, 97% of people said they had received an unwanted call (i.e., telemarketer, unwanted robocall, unknown caller, etc.). Clearly, it’s a problem...
ISO/IEC 27001:2013 (e) Certified
First Orion, a provider of digital call experiences, takes threats to the availability, integrity, and confidentiality of our clients' information seriously. As such, First Orion is an ISO/IEC 27001:2013 certified provider whose Information...
