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What the FCC’s Focus on Robocalls Means for Businesses

What the FCC’s Focus on Robocalls Means for Businesses

If your business depends on outbound calls to connect with customers, the last thing you want is for those calls to be labeled as “Scam Likely” or “Spam Risk.” Unfortunately, that’s a growing reality, especially as the Federal Communications Commission (FCC) increases...

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What the FCC’s Focus on Robocalls Means for Businesses

With the FCC focusing on robocalls, even legitimate business calls risk being flagged as spam. Follow call behavior best practices and use First Orion’s number registration and authentication to protect your calls and maintain customer trust.

Protecting Brand Trust in the Age of Scams

Scam calls are eroding customer trust and brand reputation. Nesia Dotson, First Orion Associate Director of Product Marketing, shares insights on how businesses can stop spoofed calls and deliver secure communications.

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2021 Scam Call Trends

We’re all familiar with scam calls. They pester and ping nearly every single one of us. In a recent survey, 97% of people said they had received an unwanted call (i.e., telemarketer, unwanted robocall, unknown caller, etc.). Clearly, it’s a problem...

ISO/IEC 27001:2013 (e) Certified

First Orion, a provider of digital call experiences, takes threats to the availability, integrity, and confidentiality of our clients' information seriously. As such, First Orion is an ISO/IEC 27001:2013 certified provider whose Information...

Naughty List of Holiday Scams: Gift Card Scam Calls

In our last installment of the naughty list of scams in 2021, we're covering gift card scam calls. According to our 2021 Holiday Scam Report, gift card scam calls rank as the most common type of scam during the holiday season - more than charity...

The Naughty List of Holiday Scams: Charity Scam Calls

So be good for goodness’ sake … you know the line. During the holiday season, a lot of people open their hearts and wallets in the spirit of giving. In 2020, Americans donated $471 billion to charity. Perhaps we don’t want to be perceived as...