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The Ultimate Guide to Business Number Registration: Ensuring Verified Accuracy and Trust
In today's digital world, having accurate and trustworthy business phone numbers is crucial. Business number registration gives you the opportunity to influence how your calls are labeled. By providing your business information, you can ensure mobile communication...
The Ultimate Guide to Business Number Registration: Ensuring Verified Accuracy and Trust
Learn how to register your business and numbers to maintain trust and accuracy with mobile carriers. Follow our step-by-step guide and discover the benefits of business number registration.
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AFFIRM™: Discover the Impact of Effective Reputation Monitoring for Your Business
Being tagged as spam or scam prevents you from completing successful calls, requiring you to invest countless dollars in...
INFORM with Logo: The Next Step in Verified Outbound Communication
First Orion has long held a vision of delivering a logo over the network, and we are excited to introduce INFORM® with...
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The Naughty List of Holiday Scams: Charity Scam Calls
So be good for goodness’ sake … you know the line. During the holiday season, a lot of people open their hearts and wallets in the spirit of giving. In 2020, Americans donated $471 billion to charity. Perhaps we don’t want to be perceived as...
The Naughty List of Holiday Scams: Amazon Scam Calls and Package Delivery
You’ve made your list, checked it twice … and presumably you’ve begun your holiday shopping, right? Though numbers are down just slightly, Americans have spent $33.9 Billion during “Cyber Week.” That’s a lot of money and a lot of potential for...
Scam Calls and Bad Actors: U.K. Government to Address Call Spoofing from Foreign Numbers
Scam callers are getting more clever, and United Kingdom (U.K.) citizens are fed up. This past summer alone, 45 million consumers were targeted by phone scams. As a result, The U.K.’s Office of Communications (Ofcom) is taking action in the fight...
Could Branded Calling Save Lives? Search and Rescue Effort Hampered by Anonymous Calls
Could branded calling save lives? In mid-October, a hiker near Lake County, Colorado was lost overnight. After receiving reports about a missing hiker, the local search-and-rescue team tried repeatedly to reach the person by phone, but with no...
September Scam Call Trends: Car Warranty Scams, Social Security Scams & More
The weather is getting cooler (thankfully), and leaves are starting to change colors (honestly, it’s gorgeous). Though the seasons change, scammers don’t. You can count on them to be a thorn in the side of your mobile phone experience. Here’s the...
Financial Services Market Report: Successfully Connect With Customers
Connecting with financial customers is difficult, and today's global pandemic makes it even more challenging. In this financial services industry report, we explore how financial institutions are using Branded Communication to successfully connect...
It’s Time for Companies to Rebuild Trust in Phone Calls
Companies know this reality all too well: You place a call to a customer, and you can’t get through. Perhaps you leave a voicemail, hoping the customer calls back, or try calling again hoping for an answer the second (or third) time around. It can...
Got Delivery? Your Customers Want To Know It’s You.
Got Delivery? 2020 Food Delivery Report Your Dinner is Calling Ring! Ring! It’s your burger, pizza, or snack on the other line. Punctuality is essential when food comes hot and ready, and delivery apps are blazing right now. Due to the pandemic, it...
Brazilian Cell Phone Users are Plagued by Unwanted Calls
Unwanted calls are a major nuisance in Brazil, according to a recent survey sponsored by First Orion. Mobile Time, a news site specializing in the coverage of the mobile industry, and Opinion Box recently completed an extensive survey of Brazilian...
First Orion Honored with 2021 Contact Center Technology Award
First Orion is excited to be a recipient of CUSTOMER magazine’s 16th Annual Contact Center Technology Awards! We also extend our congratulations to the other 17 honorees. The winners, which included our Branded Call Enhancement solutions, were...