insights from First Orion
Dive deeper into branded calling, learn how to block spoof numbers, discover the differences between scam vs. spam, stay up-to-date on the latest industry developments and more with the First Orion telecom blog.
September 21, 2026
What CX Teams Should Look for in a RCS and SMS Platform
What enterprise CX teams should evaluate in an RCS and SMS platform, from carrier reach to sender verification and SMS fallback.
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September 21, 2026
How a Recruiting Service Cut Repeat Dialing and Grew Talk Time by 63.5% with Branded Calling
Branded calling helped a recruiting service cut connect attempts from four calls to one, lifting answer rates 45.9% and talk time 63.5%.
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September 21, 2026
The RCS Waiting Game is Over. The Question Is: Are You Ready?
Perry Claunch of First Orion on RCS's inflection point, trusted identity across channels, and why businesses can't afford to wait.
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September 14, 2026
Why One Insurance Agency Stopped Chasing Pickups and Started Chasing Quotes with Branded Calling
See how one insurance agency raised quote rates 10% by tracking conversation quality over answer rate with INFORM® Branded Calling.
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September 10, 2026
Why Healthcare Organizations Should Register Their Business Numbers
Unregistered numbers risk getting flagged as spam. Learn how free registration protects healthcare callers and patient trust.
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September 8, 2026
Understanding RCS Messaging for Customer Engagement
RCS upgrades SMS with verified sender ID, rich media, and two-way messaging. See how it builds customer trust and engagement.
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September 8, 2026
Branded Calling vs. Unknown Caller IDs: What Sales Teams Need To Know In 2026
Branded calling helps sales teams boost answer rates with a verified name, logo, and call reason instead of an unknown number.
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September 8, 2026
Why Business Registration and Verification Are the Foundation of Trusted Business Communications
Learn why business phone number registration builds carrier trust, protects your brand from spoofing, and enables branded calling features.
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September 3, 2026
Protecting Your Call Reputation Before It Costs You Customers
Reputation management helps businesses protect answer rates, customer trust, and revenue by monitoring how outbound calls appear across carriers.
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FREE Business Registration is the first step to Better call labels
Peace of mind in five minutes or less? It’s seriously that easy.