insights from First Orion
Dive deeper into branded calling, learn how to block spoof numbers, discover the differences between scam vs. spam, stay up-to-date on the latest industry developments and more with the First Orion telecom blog.
October 27, 2026
ENRICH for Verified Patient Billing Texts
Learn how ENRICH Branded Messaging gives healthcare organizations a way to send billing texts with a verified sender identity on supported devices and carriers to help patients recognize the sender.
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October 27, 2026
Your Brand Looks Legit Online. Does It Look Legit When You Call?
Customers see one brand across voice and messaging. Learn how authenticated RCS and branded calling carry trust from a text to a phone call.
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October 27, 2026
RCS vs. SMS for Service Messages in 2026
RCS vs SMS for service messaging in 2026: compare reach, trust, interactivity, and operational fit to choose the right channel for support and notifications.
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October 26, 2026
How to Keep Your Black Friday and Cyber Monday Texts From Getting Ignored
Learn how RCS branded messaging helps retailers build trust, boost engagement, and improve Black Friday and Cyber Monday campaigns.
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October 22, 2026
RCS Business Messaging: A Practical Guide to Life After Activation
Activating RCS is the first step. Learn how to rethink customer workflows, use rich cards and carousels, and get more from branded messaging.
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October 22, 2026
What Is Rich Call Display for Business Calls?
Rich Call Display shows a verified business name, logo, and call reason on caller ID, helping enterprises improve answer rates.
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October 22, 2026
How a Life & Financial Insurance Agency Increased Pickups with Branded Calling
See how a life and financial insurance agency lifted answer rates and engagement rates with INFORM® Branded Calling.
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October 22, 2026
Small Business Guide to Phone Number Registration
Learn how free phone number registration helps small businesses reduce spam labels, build trust, and improve call answer rates.
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October 21, 2026
How a Higher Education Institution Lifted Admissions Call Engagement by 24.1 Percent with Branded Calling
Branded calling helped a higher ed admissions team lift engagement 24.1% and cut declines 6.8% by Q2 with INFORM® Branded Calling.
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FREE Business Registration is the first step to Better call labels
Peace of mind in five minutes or less? It’s seriously that easy.