insights from First Orion
Dive deeper into branded calling, learn how to block spoof numbers, discover the differences between scam vs. spam, stay up-to-date on the latest industry developments and more with the First Orion telecom blog.
October 22, 2026
What Is Rich Call Display for Business Calls?
Rich Call Display shows a verified business name, logo, and call reason on caller ID, helping enterprises improve answer rates.
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October 22, 2026
How a Life & Financial Insurance Agency Increased Pickups with Branded Calling
See how a life and financial insurance agency lifted answer rates and engagement rates with INFORM® Branded Calling.
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October 22, 2026
Small Business Guide to Phone Number Registration
Learn how free phone number registration helps small businesses reduce spam labels, build trust, and improve call answer rates.
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October 21, 2026
How a Higher Education Institution Lifted Admissions Call Engagement by 24.1 Percent with Branded Calling
Branded calling helped a higher ed admissions team lift engagement 24.1% and cut declines 6.8% by Q2 with INFORM® Branded Calling.
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October 12, 2026
From Customer Record to Connected Conversation
Learn how RCS and branded calling can connect CRM data to every customer interaction, so customers feel known across channels.
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October 7, 2026
The Complete Guide to Branded Calling with Logo ROI in 2026
Learn how to measure branded calling ROI, from Rich Call Display and answer rate benchmarks to a step-by-step ROI framework.
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October 5, 2026
INFORM Branded Calling for Post-Discharge Patient Outreach
Branded calling for healthcare outreach helps care coordination teams improve call answer rates and rebuild patient trust in post-discharge and critical patient communication.
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October 5, 2026
8 Warning Signs of Spoofed Hospital Calls in 2026
Learn 8 warning signs of spoofed hospital calls and how carrier-level authentication like SENTRY protects patients and staff.
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September 30, 2026
What Is the ROI Of Branded Calling and How Much Can It Lift Answer Rates?
Branded calling ROI comes from answer rate gains, not guesswork. See real lift data, where the ROI is strongest, and how to measure it with INFORM analytics.
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FREE Business Registration is the first step to Better call labels
Peace of mind in five minutes or less? It’s seriously that easy.