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When you hear "artificial intelligence," what comes to mind? Many people may think of the Matrix movies or self-driving cars, but artificial...
Communication Protection
Press Release: First Orion and NICE CXOne to Collaborate on Digital Call Experience
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First...
Scam Calls and Bad Actors: U.K. Government to Address Call Spoofing from Foreign Numbers
Scam callers are getting more clever, and United Kingdom (U.K.) citizens are fed up. This past summer alone, 45 million consumers were targeted by...
STIR/SHAKEN: The Ultimate Guide
The STIR/SHAKEN deadline has passed. Here's your ultimate guide to STIR/SHAKEN - a one-stop-shop for all of our content around this important topic....
Scam Calls: The STIR/SHAKEN Deadline Has Come and Gone … Now What?
Illegal robocalls ended on June 30th thanks to STIR/SHAKEN. Sure … if only it were that simple. Here’s what happened on June 30, why scam calls are...
How Much Protection Do I Need?
PrivacyStar blocks all known scammers automatically - for FREE. We'll never change that. However, some of our customers want to block more nuisance...
It’s not just you: Robocalls are worse than ever.
Unknown numbers can be annoying - but picking up the phone and discovering it's not even a real person on the other end? The worst. With over 4.5...
T-Mobile Rolls out “Scam ID” Powered by First Orion
On March 24th, T-Mobile rolled out their new service, powered in part by First Orion, to flag known scam calls for its users called “Scam ID.”...
How Contact Centers Can Prepare for STIR/SHAKEN
Authored by Tracey Cash and Julie Fowler The clock is ticking, and the STIR/SHAKEN deadline is just weeks away. While...
STIR/SHAKEN Update: Act or Get Blocked, Says FCC
The STIR/SHAKEN deadline is rapidly approaching - and the FCC will require phone companies to do their part in the fight against robocalls. The...