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What do you think shows up on the phone when your company tries to contact customers? Does it include your company’s name? Does it come up as an...
Branded Communication
Make the Call: Retail Communication Trends for Consumers
Retail communication and customer service go hand-in-hand. People want their experiences to be positive and unique – anything less could sway...
Press Release: Total Economic Impact™ Study Reveals First Orion’s INFORM Can Deliver 498% ROI
Independent study indicates a net present value of $7.75M for enterprises using the INFORM solution to brand their outbound phone calls LITTLE ROCK,...
The Total Economic Impact of First Orion’s INFORM Branded Communication
The Total Economic Impact of First Orion's INFORM Branded Communication Solution What's Inside: Enterprise-wide analysis and metrics based on a...
First Orion Launches Partner Prime Program, Announces Channel Leadership Appointments
Mike Coleman and Mike Otting to lead partner-centric channel program geared toward referral partners, platforms, technology solutions brokers and...
After The Sale Ends: 2022 Retail Industry Survey Report
Retail Shoppers Speak Out About Their Communication Preferences First Orion surveyed 5,000 U.S. mobile phone subscribers in late 2021 about their...
Press Release: First Orion and Neustar Partner to Speed Adoption of Branded Calling and STIR/SHAKEN Call Authentication
Collaboration provides enterprises with a unified solution to get calls answered―and protect consumers from fraud NORTH LITTLE ROCK, Ark. and...
“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for....
Brand Reputation Management: The Impact of a Branded Phone Call – Infographic
Can a phone call impact your company’s brand reputation? According to the 2021 Brand Impact Report, the answer is a resounding yes – but in ways...
Press Release: First Orion and NICE CXOne to Collaborate on Digital Call Experience
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First...