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Why Your Business Needs SENTRY Call Blocking
As a business owner, you spend resources building trust, cultivating a positive brand reputation, and ensuring every customer interaction is secure. Yet, there is a hidden threat that operates entirely outside of your firewall: call spoofing. This isn't just about...
Why Your Business Needs SENTRY Call Blocking
If you are currently looking for a comprehensive solution that guarantees your numbers are only used for legitimate business and blocks any fraudulent, spoofed calls, then you need First Orion’s SENTRY® Call Blocking.
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Why Your Business Needs SENTRY Call Blocking
If you are currently looking for a comprehensive solution that guarantees your numbers are only used for legitimate business and blocks any fraudulent, spoofed calls, then you need First Orion’s SENTRY® Call Blocking.
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
As laws evolve, companies that act with integrity and stay ahead of regulations earn long-term success. Susan Nichols, First Orion Chief Privacy, offers ways to navigate these regulations.
Is Branded Calling Worth it? First Orion Responds to Top 4 Concerns
Learn how INFORM Branded Calling addresses common concerns about branded calling. Boost answer rates, simplify deployment, and get measurable results.
How Businesses Can Stay Trustworthy in a Shifting Legal Environment
By Susan Nichols Chief Privacy Officer and General Counsel If it feels like the rules of business keep changing, you’re not...
Is Branded Calling Worth it? First Orion Responds to Top 4 Concerns
When considering Branded Calling, businesses often have concerns: "Our current answer rates are good enough" "It's too...
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Rating Communication: Healthcare and Phone Calls
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips....
Steering Your Calls: Improving Customer Experience in the Auto Insurance Industry
If auto insurance providers want to offer better value to customers, then good customer experience with branded calls has to be top of mind.
What if Your Customers Don’t Answer? The Value of Branded Communication After the Call
Businesses tend to put a lot of stock in their answer rate. Answer rates are easy to understand, so it’s no surprise it’s held in high regard. However, the answer rate only tells part of your success story. And sometimes, it can show you more about...
Improve the Customer Experience During Open Enrollment Period (And Beyond)
Employers, insurance companies, and third party administrators can improve the open enrollment customer experience with branded calling.
Homeowner Scams: Buyer Beware!
Homeownership can be a stressful process, and scammers add to the stress by tricking new homeowners. Learn how to avoid these common scams.
Buying in Bulk: Why Are Call Center Numbers Getting Flagged as Scam Likely?
Call centers are expected to have high call volume and run quickly. That means they need LOTS of numbers. But what if the numbers are flagged?
Does Answer Rate Tell the Whole Story? These Key Call Metrics Can Give More Insight
For many businesses, answer rate is the metric that gets the most attention. But your call answer rate only tells part of your success story.
First Orion Named to 2022 Inc. 5000 List
First Orion is excited to be named to the 2022 Inc. 5000 list of fastest-growing companies in the United States! We rank 4,257 overall, number 16 in Arkansas, and number 4 in Little Rock. Seven million businesses applied for the 2022 Inc. 5000...
Scamming Up A Storm: 2022 Mid-Year Phone Scam Report
First Orion surveyed more than 2,100 mobile subscribers to see consumer experience with mobile phone scam calls in the first half of 2022.
Grilling Up Some Scams: July Scam Call Trends
July is full of fireworks, grilling, and the eventual mark of the end of summer. Scams, however, never take a break.