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iOS 18 Update: What It Means for Your Branded Calls
As Apple rolls out iOS 18 this week, First Orion is here to ensure that your branded calling experience remains seamless. We understand how crucial it is for businesses to maintain strong and effective communication with their customers, and we are excited to share...
iOS 18 Update: What It Means for Your Branded Calls
Stay informed about how iOS 18 affects branded calls. Learn about the updated INFORM™ display, the adoption timeline, and how First Orion ensures seamless branded communication.
The Evolution of Branded Calling: Enhancing Trust and Security in Communication – First Orion
Effective communication is essential for businesses to connect with their customers in today’s fast-paced world. Branded...
Business Number Trustworthiness: How to Maintain a Clean Outbound Call Reputation
Why Business Number Trustworthiness Matters Maintaining a trustworthy business phone number is crucial in the modern...
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What is Number Spoofing?
Do you receive a bunch of calls from unknown numbers with your area code? You’re not alone. Calls from spoofed numbers have skyrocketed over the years. But what exactly is spoofing? And how can you protect yourself and others from this overused...
Press Release: 9 in 10 Say Branded Communication Very or Extremely Important from their Financial Institution
First Orion Financial Services Report Explores Consumer Preference and Experience with Bank Communication Strategies Nearly half of consumers prefer being called by their financial institution for urgent matters, but 63% have ignored calls from a...
Appetizing Communication: Improving the Food Delivery Experience
Over the past 2 years, food delivery services have become more popular than ever and are now a mainstay in the dining experience. Everywhere you look now, there’s an app built specifically to deliver food straight to the customer’s door. Food...
How Your Call Log ID Impacts Your Callback Rate
Do you know how you appear on your customers’ phones and call log? If you’re not branding your calls, you could appear as an unknown number.
First Orion Honored with Inc.’s Best Workplaces 2022
First Orion is thrilled to be named to Inc's Best Workplaces 2022! We're one of five companies in the telecommunications industry and one of five Arkansas-based companies named to the extensive list. Congratulations to the other honorees! "It's an...
Putting a Spring in Your Step: April Scam Call Trends
April showers bring May flowers, but scammers are downpouring with their latest call trends. With our April Scam Call Trends Report, we'll keep you safe and dry from the incoming scam storm. In a shocking turn of events, Vehicle Warranty scams have...
Driving Connections: Food Delivery and Customer Service
As the demand for food delivery rises, so does the need for drivers. The food delivery market exploded in growth throughout the last couple of years, largely due to the pandemic. Two years later, delivery services remain wildly popular. According...
Reasons Your Business Should Register Its Phone Number
The first step to protecting your company from scammers? Registering your business’ phone number with mobile carrier analytics providers.
Who is “Scam Likely” (And why are they calling me)?
If you’re a T-Mobile or a MetroPCS subscriber, chances are you’ve received a “Scam Likely.” Just who is this suspicious caller?
Hello, Me – It’s … Me? “Smishing” – The Latest SMS Scam Trend
Scammers will stop at nothing to get a person’s sensitive information. They’re even stooping as low as messaging you… from your own phone number? There's been a recent trend where people are getting weird messages from their phone numbers. It...