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Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Customers expect to recognize and trust the businesses reaching out to them, where branded calling becomes critical. First Orion, the leader in call protection, advanced call authentication, branded calling, and call-blocking technology, is thrilled to announce its...
Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Discover how First Orion’s AWS Service Delivery for Amazon Connect transforms customer communication with advanced call authentication and brand visibility through INFORM branded calling and SENTRY call blocking.
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Elevate Your Customer Communication with First Orion and AWS Amazon Connect
Discover how First Orion’s AWS Service Delivery for Amazon Connect transforms customer communication with advanced call authentication and brand visibility through INFORM branded calling and SENTRY call blocking.
The Revival of Phone Calls: How First Orion is Revitalizing Voice Communication
In the age of endless texting, First Orion is reviving voice communication with branded calling solutions that restore trust and authentic connections, using technologies like INFORM and SENTRY to address spam and promote genuine engagement.
How Small and Medium-Sized Businesses Can Quickly and Easily Sign Up for Branded Calling
In today's competitive business environment, ensuring your customers pick up the phone is more critical than ever. Small and medium-sized businesses...
The Revival of Phone Calls: How First Orion is Revitalizing Voice Communication
Phone Calls are Back in Fashion With today’s text-heavy communication and overwhelming notifications, a surprising trend...
How Small and Medium-Sized Businesses Can Quickly and Easily Sign Up for Branded Calling
In today's competitive business environment, ensuring your customers pick up the phone is more critical than ever. Small...
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Press Release: 9 in 10 Say Branded Communication Very or Extremely Important from their Financial Institution
First Orion Financial Services Report Explores Consumer Preference and Experience with Bank Communication Strategies Nearly half of consumers prefer being called by their financial institution for urgent matters, but 63% have ignored calls from a...
Appetizing Communication: Improving the Food Delivery Experience
Over the past 2 years, food delivery services have become more popular than ever and are now a mainstay in the dining experience. Everywhere you look now, there’s an app built specifically to deliver food straight to the customer’s door. Food...
How Your Call Log ID Impacts Your Callback Rate
Do you know how you appear on your customers’ phones and call log? If you’re not branding your calls, you could appear as an unknown number.
First Orion Honored with Inc.’s Best Workplaces 2022
First Orion is thrilled to be named to Inc's Best Workplaces 2022! We're one of five companies in the telecommunications industry and one of five Arkansas-based companies named to the extensive list. Congratulations to the other honorees! "It's an...
Putting a Spring in Your Step: April Scam Call Trends
April showers bring May flowers, but scammers are downpouring with their latest call trends. With our April Scam Call Trends Report, we'll keep you safe and dry from the incoming scam storm. In a shocking turn of events, Vehicle Warranty scams have...
Driving Connections: Food Delivery and Customer Service
As the demand for food delivery rises, so does the need for drivers. The food delivery market exploded in growth throughout the last couple of years, largely due to the pandemic. Two years later, delivery services remain wildly popular. According...
Reasons Your Business Should Register Its Phone Number
The first step to protecting your company from scammers? Registering your business’ phone number with mobile carrier analytics providers.
Hello, Me – It’s … Me? “Smishing” – The Latest SMS Scam Trend
Scammers will stop at nothing to get a person’s sensitive information. They’re even stooping as low as messaging you… from your own phone number? There's been a recent trend where people are getting weird messages from their phone numbers. It...
A Tale of Two Scams: March Scam Call Trends
Feeling lucky? Scammers sure felt green last month. Forget hunting for four-leaf clovers, with our March Scam Call Trends Report, we look at the latest scam trends and how you can keep luck on your side. Most Common: Vehicle Warranty … and Health...
Do People Like Chatbots? Rethinking the Customer Experience
Everywhere you look, chatbots seem to be the rising star of the conversation. By 2024 it’s predicted chatbots could help retailers reach $142 billion in consumer spending worldwide – a massive jump from $2.8 billion back in 2019. How can businesses...