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How First Orion’s Advanced AI Agent Drives Efficiency and Excellence
In an era where customer expectations for instant, accurate support continue to rise, First Orion successfully deployed an Advanced AI Agent (uGPT) within our Zendesk infrastructure that's transforming how we deliver customer service. With 35% of all conversations...
How First Orion’s Advanced AI Agent Drives Efficiency and Excellence
First Orion’s Advanced AI Agent is reshaping customer support by automating routine inquiries, providing real-time analytics, and empowering teams to focus on complex, high-value interactions.
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How First Orion’s Advanced AI Agent Drives Efficiency and Excellence
First Orion’s Advanced AI Agent is reshaping customer support by automating routine inquiries, providing real-time analytics, and empowering teams to focus on complex, high-value interactions.
Customer Trust is Everything in Business Voice Communication
In a landscape full of scam calls and spam labels, trust is the key to closing deals. Discover how transparency in communication drives real business growth.
Branded Calling FAQs
What is Branded Calling? First Orion answers these questions and more most asked questions.
Customer Trust is Everything in Business Voice Communication
By Kevin McKenna First Orion Chief Sales and Client Officer I speak with business leaders every day, and they can agree on...
Branded Calling FAQs
Business owners: If your customers don’t recognize your number, they likely won't answer. It’s frustrating and costs your...
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Man Shows Up to Claim Prize from FTC
If you can't beat them, join them. Or at least...pretend to join them. Scammers are using their greatest foe to trick unsuspecting callers - the FTC. The Federal Trade Commission is the government organization in charge of protecting and warning...
Scam Alert: New Medicare Card
Starting this month, the US Government is issuing new Medicare cards to insured citizens. This new card will not have social security numbers on them to prevent fraud, fight identity theft, and keep taxpayer dollars safe. New Medicare Card Scam...
Scam Alert: Fake Chinese Consulate Calls
If we've learned one thing about scammers, it's that they love to play pretend. The latest facade? Callers saying they're from a Chinese Consulate office. The FTC and the real Chinese Consulates report that scammers seem to be reaching out to...
Scam Alert: Scammers Targeting 9/11 Victims
A new scam has recently taken light in the form of scammers preying on 9/11 first responders and other Victims Compensation Fund Recipients. First responders have reported that once they’re on the phone, the scammers say they are just “verifying...
First Orion to Testify on Robocall Epidemic Before House Subcommittee on Digital Commerce and Consumer Protection
WASHINGTON, D.C. – April 27, 2018 – First Orion, the leading provider of data and phone call transparency solutions, will be testifying before the Subcommittee on Digital Commerce and Consumer Protection to address the growing number of robocalls...
Senior Citizens Are Fighting Back Against Scam
It’s no secret that the elderly are some of the most vulnerable people when it comes to scam calls; unfortunately, scammers know this. There have been new, terrifying scams to trick the elderly into handing over their money, such as scammers...
Scam Alert: The “Port-Out” Scam
Phone feeling dry? If you haven't been receiving texts or phone calls lately, don't automatically blame your friends - your phone could be hacked. Most people use their smartphones as authentication devices for social media, stores, and apps. If...
Infographic: Millennials 3x More Likely to Lose Money Than Baby Boomers
Despite being the "technological generation", our latest survey found that Millennials experienced financial losses three times as often as baby boomers due to phone scams in 2018. Scammers have figured out how to lull consumers into a false sense...
Survey Shows Mexican Consumers Unsatisfied With Their Carriers Call Protection Features
Survey Shows Mexican Consumers Unsatisfied With Their Carriers Call Protection Features Mexican Consumers 3x More Willing to Leave Carrier Based on Call Transparency Features Than Those in the United States LITTLE ROCK, Ark. – January 18, 2018 –...
First Orion Selects Central Arkansas Site for Global Headquarters Development
NORTH LITTLE ROCK, Ark. November 13, 2017 – First Orion today announced the selection of a building site in Central Arkansas for the development of its multi-story, multi-million-dollar global headquarters. Located on the 500 block of Main St. in...