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Business Number Trustworthiness: How to Maintain a Clean Outbound Call Reputation
Why Business Number Trustworthiness Matters Maintaining a trustworthy business phone number is crucial in the modern business world. A clean caller ID reputation ensures that your calls are recognized as legitimate and not marked as spam. Falling in line with our own...
Business Number Trustworthiness: How to Maintain a Clean Outbound Call Reputation
Why Business Number Trustworthiness Matters Maintaining a trustworthy business phone number is crucial in the modern business world. A clean caller ID reputation ensures that your calls are recognized as legitimate and not marked as spam. Falling in line with our own...
The Ultimate Guide to Business Number Registration: Ensuring Verified Accuracy and Trust
In today's digital world, having accurate and trustworthy business phone numbers is crucial. Business number registration...
AFFIRM™: Discover the Impact of Effective Reputation Monitoring for Your Business
Being tagged as spam or scam prevents you from completing successful calls, requiring you to invest countless dollars in...
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Make the Call: Retail Communication Trends for Consumers
Communications and customer service go hand-in-hand to create a positive customer experience. Learn more about retail communication trends.
January Scam Call Trends: Vehicle Warranty Scams, Call Center Scams & More
A new year calls for a resolution (new year, new me, right?). One new year’s resolution we can all hope for is a decrease in scam calls. Scams are a nuisance everyone agrees needs to go. In our January Scam Call Trends Report, we cover the newest...
Can You Hear Me Now? – What Customers Want from Mobile Providers
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a...
What is First Orion’s Approach to Data Privacy and Protection? – Data Privacy Day
With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike. However, millions of people are unaware of just how much personal data is out there to the rest of the...
“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for. The realm? Mobile communications. The demand? A feature on your mobile phone “where people have to...
What is Call Printing? AI Technology from First Orion
When you hear "artificial intelligence," what comes to mind? Many people may think of the Matrix movies or self-driving cars, but artificial intelligence (AI) also plays a significant role in scam detection. Whenever you receive a phone call marked...
2021 Scam Call Trends
We’re all familiar with scam calls. They pester and ping nearly every single one of us. In a recent survey, 97% of people said they had received an unwanted call (i.e., telemarketer, unwanted robocall, unknown caller, etc.). Clearly, it’s a problem...
ISO/IEC 27001:2013 (e) Certified
First Orion, a provider of digital call experiences, takes threats to the availability, integrity, and confidentiality of our clients' information seriously. As such, First Orion is an ISO/IEC 27001:2013 certified provider whose Information...
Naughty List of Holiday Scams: Gift Card Scam Calls
In our last installment of the naughty list of scams in 2021, we're covering gift card scam calls. According to our 2021 Holiday Scam Report, gift card scam calls rank as the most common type of scam during the holiday season - more than charity...
First Orion Honored with 2021 Chairman’s Award from the North Little Rock Chamber of Commerce
First Orion was honored by the North Little Rock Chamber of Commerce with the 2021 Chairman's Award as the Large Business Partner of the Year! This is the first time First Orion has been recognized with this award. We extend our congratulations to...