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Customer Trust is Everything in Business Voice Communication
By Kevin McKenna First Orion Chief Sales and Client Officer I speak with business leaders every day, and they can agree on one thing: it's harder than ever to get customers to pick up the phone. With over 50 billion robocalls1 in 2024, consumers are overwhelmed and,...
Customer Trust is Everything in Business Voice Communication
In a landscape full of scam calls and spam labels, trust is the key to closing deals. Discover how transparency in communication drives real business growth.
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Customer Trust is Everything in Business Voice Communication
In a landscape full of scam calls and spam labels, trust is the key to closing deals. Discover how transparency in communication drives real business growth.
Branded Calling FAQs
What is Branded Calling? First Orion answers these questions and more most asked questions.
What the FCC’s Focus on Robocalls Means for Businesses
With the FCC focusing on robocalls, even legitimate business calls risk being flagged as spam. Follow call behavior best practices and use First Orion’s number registration and authentication to protect your calls and maintain customer trust.
Branded Calling FAQs
Business owners: If your customers don’t recognize your number, they likely won't answer. It’s frustrating and costs your...
What the FCC’s Focus on Robocalls Means for Businesses
If your business depends on outbound calls to connect with customers, the last thing you want is for those calls to be...
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Scam Alert: Scam Refunds
Ever gotten a call claiming your computer has been compromised? Scammers will call and pretend to be from tech support, claiming your machine has been hacked or infected with viruses. They'll walk you through a so-called "fix," either charging...
Scam Alert: Veteran Healthcare Scam
Scammers will use any information they have about you to trick you into the heist. The FTC just released information on a new scam preying on veterans who are making decisions about their medical care. If you use the Veterans Choice Program, this...
What does a scam look like?
It’s a grave misconception that there’s only one type of scammer. Despite what you may think, they’re not the shady hoodie-hackers you see in every stock photo of a “scammer.” Phone scams pour into the U.S. from countries across every corner of the...
Response to FCC Chairman Wheeler’s Open Letter to Stop Robocalls
First Orion today announced its support for FCC Chairman Tom Wheeler’s Open Letter “Cutting off Robocalls” sent to CEOs of major wireless and wireline phone companies calling on them to offer call-blocking services to their customers as soon as...
PrivacyStar is the leading provider of data for FTC Call complaints
Users of First Orion’s PrivacyStar app filed 31% of all call complaints in 2015, according to the recent Federal Trade Commission (FTC) Consumer Sentinel Network Report. The report reveals that consumers continue to be bombarded by unwanted calls....
What’s the culture like at First Orion?
Small culture feel, big company benefits It’s really the people that make First Orion the kind of company it is. We hire people who are smart and determined, and we favor ability over experience. Although our team shares common goals and visions...