Full (Call) Coverage – 2022 Insurance Report What’s Inside: First Orion surveyed U.S. mobile subscribers to find insurance communication insights from consumers. Our survey covered calling behavior, consumer preferences, and the impact of branded calling...
Food for Thought – 2022 Food Delivery Report What’s Inside: In late 2021, we surveyed 5,000 U.S. residents about their experiences with calls from food delivery services to their mobile phones. They were asked about call activity, call type, brands they interact...
The Total Economic Impact of First Orion’s INFORM Branded Communication Solution What’s Inside: Enterprise-wide analysis and metrics based on a 3-year projection Net present value estimates Quotes from real First Orion clients And much...
Retail Industry Survey Report What’s Inside: What types of communications people want and in which situations Why people prefer a phone call to email or other messaging for urgent issues How a branded phone call can impact customer loyalty And much...
2021 Carrier Satisfaction Report What’s Inside: What consumers are saying about their current mobile provider How the scam call experience compares in 2021 to survey results from 2019 What mobile service providers can do to improve customer loyalty And much...
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