Full (Call) Coverage – 2022 Insurance Report What’s Inside: First Orion surveyed U.S. mobile subscribers to find insurance communication insights from consumers. Our survey covered calling behavior, consumer preferences, and the impact of branded calling...
What do you think shows up on the phone when your company tries to contact customers? Does it include your company’s name? Does it come up as an anonymous 10-digit number? Or perhaps your call says “Scam Likely.” In the latter two scenarios, your...
It’s everyone’s favorite time of year – open enrollment season! (Sorry, it’s not quite holiday season yet.) Insurance companies and third-party administrators are gearing up for a hectic enrollment period. While companies are returning to benefits fairs and in-person...
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