First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication NORTH…
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First Orion survey found that the most successful scam calls this year were related to the COVID-19 pandemic NORTH LITTLE ROCK, Ark.,—December 17, 2020 — First Orion, a leading provider…
Customer service challenges, preferences and pain points with financial institutions revealed by First Orion survey NORTH LITTLE ROCK, Ark. – October 30, 2020 – Consumers value convenience and the ability…
Unidentified phone numbers are causing CX problems for on-demand food delivery platforms NORTH LITTLE ROCK, Ark. – September 1, 2020 – On-demand food delivery services have a customer support problem,…
Free Programmable Caller ID Solution Enables Americans to Identify and Answer Calls from Essential Service Providers NORTH LITTLE ROCK, Ark. – April 1, 2020 – First Orion, a leading provider of…
Over 75 Percent Missed Important Calls NORTH LITTLE ROCK, Ark. – May 6, 2020 – First Orion, a leading provider of communication transparency solutions, today announced a new survey showing…
Over 15 Percent of U.S. Consumers Received Personalized Scam Calls by Someone Impersonating a Business or Charity LITTLE ROCK, Ark. – November 20, 2019 – First Orion, a leading provider…
COO Craig Dunn to Showcase New Branded Calling Solutions to Get Customers to Answer Their Phones Again San Francisco, CA. November 6, 2019 – First Orion today announced that the…
Fireside Chat with First Orion SVP Gavin Macomber on “How to Get Customers to Answer Their Phones Again” BROOKLYN, New York. October 21, 2019 – First Orion today announced that…
Delivering Millions of Rich Content Enhanced Calls Little Rock, Arkansas. August 7, 2019 – First Orion today announced the one-year anniversary of its Engage calling solution which ensures mobile customers…