First Orion is excited to be a recipient of CUSTOMER magazine’s 16th Annual Contact Center Technology Awards! We also extend our congratulations to the other 17 honorees. The winners, which included…
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First Orion is excited to announce today, with T-Mobile and other industry partners, a successful completion of a proof-of-concept for the first-ever mobile call that combines authenticated Caller ID and...
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New board additions bring with them a tremendous amount of experience in finance and telecom NORTH LITTLE ROCK, Ark., May 27, 2021 /PRNewswire/ — Today, First Orion announced the appointment of two new members to…
First Orion powers the Boost Call Screener solution, which identifies unknown, spam and unwanted callers for Boost Mobile subscribers NORTH LITTLE ROCK, Ark. – April 7, 2021 – Today, First…
First Orion survey reveals that while nearly half of consumers have received an increase in calls from retail businesses since the beginning of the pandemic, 84% ignore unidentified phone calls…
First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication NORTH…
First Orion survey found that the most successful scam calls this year were related to the COVID-19 pandemic NORTH LITTLE ROCK, Ark.,—December 17, 2020 — First Orion, a leading provider…
Customer service challenges, preferences and pain points with financial institutions revealed by First Orion survey NORTH LITTLE ROCK, Ark. – October 30, 2020 – Consumers value convenience and the ability…
Unidentified phone numbers are causing CX problems for on-demand food delivery platforms NORTH LITTLE ROCK, Ark. – September 1, 2020 – On-demand food delivery services have a customer support problem,…
Free Programmable Caller ID Solution Enables Americans to Identify and Answer Calls from Essential Service Providers NORTH LITTLE ROCK, Ark. – April 1, 2020 – First Orion, a leading provider of…
