Are you an Amazon Connect user? Good news! First Orion’s branded calling technology is now available through an Amazon Connect integration, bringing INFORM® Branded Text Display and the INFORM Paired feature to Amazon Connect users via the AWS Partner Network. Amazon...
Have you ever had one of your outbound calls tagged as a spam or scam call? Has it cost you valuable connections with your customers, wasted time, and lost revenue? If you’re reading this post, our guess is you have, and you’re fed up with it! But don’t bring out the...
Businesses have enough to worry about without brand spoofing throwing a wrench in their strategy too. Since the inception of VoIP (Voice over Internet Protocol) technology, it has been pretty easy for bad actors to spoof or deliver false caller information to...
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