Dec 9, 2022 | Blog, Most Popular
Have you ever had one of your outbound calls tagged as a spam or scam call? Has it cost you valuable connections with your customers, wasted time, and lost revenue? If you’re reading this post, our guess is you have, and you’re fed up with it! But don’t bring out the...
Nov 10, 2022 | Blog, Case Study Page - retail
With the holiday shopping season ramping up, retailers face plenty of problems. Besides the obvious – staff shortages, shoplifting, and competitive pricing – there’s a different type of hurdle businesses should be aware of: the customer experience. The pandemic...
Nov 3, 2022 | AWS Page - Inform, Blog
Businesses have enough to worry about without brand spoofing throwing a wrench in their strategy too. Since the inception of VoIP (Voice over Internet Protocol) technology, it has been pretty easy for bad actors to spoof or deliver false caller information to...
Nov 2, 2022 | AWS Page - Inform, Blog
Businesses are always looking for fresh ways to market to their clients and increase their KPIs through new and better experiences. By now, you’ve probably heard of a total experience strategy. Enterprises are adopting this hot new trend to create a holistic approach...
Oct 19, 2022 | Blog, Case Study Page - healthcare
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips. In fact, three in...