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Branded Calling Myths Debunked: The Truth Behind the Phone Call

Branded Calling Myths Debunked: The Truth Behind the Phone Call

Left and right, our company hears negatives toward phone calls. “No one likes phone calls anymore,” or “Does your solution even do anything?” Well, we’re here to set the record straight! So put down your hater-ade and listen up.   There are many myths in the branded...
What is Branded Calling?

What is Branded Calling?

Everyone wants customers to answer their calls. Yet many businesses don’t realize unanswered calls often come down to one thing: failing to properly brand the phone call.  In the past, companies relied on caller ID, or CNAM, to identify outbound calls correctly. But...
What is the Partner Process? Q&A Session with McCoy Smith

What is the Partner Process? Q&A Session with McCoy Smith

If you’re considering a partnership with First Orion, but haven’t fully convinced yourself, we can provide you with “extra” information! Recently, we sat down with our Director of Partner Success, McCoy Smith, to go in-depth on what happens...
Hand in Hand: How Branded Calling Fits into Your CRM Strategy

Hand in Hand: How Branded Calling Fits into Your CRM Strategy

The relationship between customer and company is crucial for the success of your business. Struggling to reach your customers? There’s a solution for that. But what do you do when your company fails to connect to your customers? In a world where everything is...