Apr 21, 2022 | Infographic
Shifting consumer trends have made companies rethink the retail customer experience. Last year, there were 230.5 million digital shoppers – those who shopped online or via mobile app. That’s forcing retailers to rethink their approach to sales and customer...
Jan 12, 2022 | Infographic
Can a phone call impact your company’s brand reputation? According to the 2021 Brand Impact Report, the answer is a resounding yes – but in ways that you may not be thinking about. In fact, with nearly 300 million smartphone users in the United States (and many more...
Nov 10, 2021 | Infographic
According to a recent survey in Brazil, unwanted calls are a thorn in the side of mobile phone customers. Unwanted calls – telesales, scam calls, improper data collection, and robocalls – are disruptive and can cause financial loss. Regardless of age, gender, social...
Oct 12, 2021 | Infographic
Companies – how do you connect with your customers? You’re probably thinking about emails, digital and print ads, and other forms of communication. But a lot of businesses underestimate the power of the phone call. The Buyer’s Journey Believe it or...
Sep 20, 2021 | Infographic
Want the latest on the delivery industry? See our 2022 food delivery infographic for the newest insights. On-demand food delivery services have a customer support problem – which is especially problematic considering their popularity is on the rise. So, what is...
Sep 20, 2021 | Infographic
Modern banking has shifted almost entirely online. Banking customers can check their balance, transfer funds, replace a lost card or even apply for a loan all from an app or a computer. But even with all the convenience and ease of online banking, a new study from...
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